Security Officer

Security Guard – Open Studios Event (40 Cumberland Road)

The building will be open to the public and operating as an active event space with workshops, talks, demonstrations, and informal visitor access throughout multiple floors. The nearest transport links include Wood Green, London Underground, and the surrounding area of Alexandra Palace.

Core Responsibilities
Access Control and Entry Management
Manage entry and exit points during busy periods
Ensure only authorised visitors enter restricted studio or staff areas
Prevent overcrowding in entrances, corridors, and stairwells
Maintain controlled but welcoming visitor flow

Visitor Safety and Safeguarding
Enforce safeguarding rules, including supervision of children at all times
Identify and respond to lost children or vulnerable individuals
De-escalate disputes, unsafe behaviour, or disruption
Maintain a visible but calm security presence

Protection of Property and Artwork
Monitor studios and shared areas to reduce risk of theft or damage
Prevent visitors from touching artwork unless permitted
Support artists in protecting their workspaces during public access
Ensure high-value or fragile pieces are not exposed to unnecessary risk

Crowd Management
Manage queues for workshops, talks, and demonstrations
Prevent congestion in stairwells, corridors, and studio entrances
Redirect visitor flow during peak periods
Monitor safe occupancy levels across floors
Emergency and Incident Response
Respond to medical incidents, including fainting or injury
Support evacuation procedures in case of fire or alarm activation
Assist with lost persons procedures
Coordinate with emergency services where necessary
Building Monitoring
Conduct regular patrols across all floors of the building
Ensure toilets, accessible facilities, and communal areas remain safe and usable
Identify and report hazards such as trip risks or blocked exits
Maintain awareness of changes in crowd behaviour or building conditions

Visitor Support
Provide directions and general assistance to visitors
Support wayfinding between studios, workshops, and exits
Maintain a professional and approachable manner while enforcing rules

Key Risks in This Environment
High visitor density in narrow stairwells and corridors
Mixed audience including families and children
Public access to private studio spaces
Fragile and high-value artwork on display
Noise and distraction affecting awareness of incidents