Logistics Operations Engineer

Join Our Team as an Operations Engineer

Welcome to Our Organization!

At our company, we believe in creating the extraordinary. Behind our vast portfolio of iconic content and beloved brands are the storytellers , creators , and dreamers who bring our characters to life and shape the future of entertainment.

We offer career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Your New Role

As an Operations Engineer, you will focus on networking, international satellite and fiber methodology, and compression and distribution technologies. Reporting to the Senior Director of Distribution Engineering, you will play a critical role in monitoring and supporting our global television distribution infrastructure and live events output.

We are looking for a versatile technician who can stay calm under pressure and is eager to develop their skills further. You will be part of our Tier 1 operations support team, responsible for ensuring the reliability of our services.

Your Role Accountabilities

• Monitor all channels and manage transmission systems during normal and emergency conditions.
• Respond to affiliate inquiries and maintain ongoing communication with customers.
• Serve as a liaison between support teams and customers, collaborating across all leadership levels.
• Initiate critical outage situations and manage incident and planned work tickets.
• Liaise with third-party providers during fault investigations.
• Provide input and written reports on transmission system reliability.
• Check the health of distribution equipment and proactively identify risks.
• Assist with training and development of Distribution Staff Members.
• Create and update documentation and procedures.
• Implement changes to distribution infrastructure and establish new monitoring metrics.

Qualifications & Experience

• Experience in a broadcast, media, or telecommunications environment.
• In-depth knowledge of television distribution systems, platforms, and standards.
• Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI for video and audio signals.
• Familiarity with SMPTE 2110 and television distribution systems.
• Experience with troubleshooting signal quality issues and systems integration.
• Ability to operate test and analysis equipment.
• Strong computer literacy and excellent communication skills.
• Willingness to work overnight, weekends, holidays, and rotating shifts.
• Ability to communicate technical matters to both technical and non-technical audiences.
• Must be able to independently research and resolve trouble tickets within established Service Level Agreements.

Working Conditions

This role is advertised as Onsite , meaning all working hours will be carried out at the workplace. The organization reserves the right to change this working agreement as necessary for business needs.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.

Opportunities for Growth

We are committed to your professional development and offer various training programs to help you advance your career within our organization.

Championing Inclusion

We embrace the opportunity to build a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of any protected category.

If you require adjustments or accommodations during the application process, please let us know.

We look forward to welcoming you to our team!