Payments Analyst

About VFX

For businesses navigating the complexities of global payments and treasury management, finding fast, reliable solutions can be a challenge. VFX removes the barriers to seamless cross-border transactions, offering tailored, secure, and efficient banking and treasury services.

Whether it’s corporate accounts, FX and payment services, or offering the right software and integrations to meet your business needs, VFX experts tailor the right solution every time. Behind these services is a team of ambitious VFXers who think like founders, never stop learning, and go the extra mile to help our clients succeed. 

About the Role

VFX are looking for a sharp, numerate Payments Analyst to join our Treasury and Payments team — the engine room of our business. This team is responsible for managing the Group’s cash, safeguarding client funds, and ensuring smooth, timely payments across our global network.

Reporting into the Treasury Operations Manager, you’ll play a key role in supporting daily operations, from funding accounts and processing payments to investigating queries and reconciling with our banking partners. It’s a hands-on role with real impact — ideal for someone who enjoys solving problems, thrives on precision, and wants to grow in a fast-paced fintech environment.

No prior experience is required — just a strong work ethic, attention to detail, and a willingness to learn. 

Key Responsibilities

• Support daily payment operations to ensure accounts are funded and payments are processed accurately and on time.

• Monitor and manage the Payments Operations mailbox, distributing tasks and responding to queries.

• Process payments using banking portals such as Barclays.net, Barclays File Gateway, and RBS Bankline.

• Investigate and resolve queries related to inbound and outbound payments.

• Act as a first-line escalation point for payment-related issues.

• Reconcile payments with our blue-chip banking partners.

• Assist with the reconciliation of internal broker and treasury accounts.

• Liaise with banks to resolve payment issues and ensure smooth operations.

Key Challenges

• Managing high volumes of time-sensitive payments with precision.

• Navigating multiple banking platforms and internal systems.

• Balancing routine tasks with ad hoc problem-solving.

• Working under pressure to meet daily cut-off times.

Candidate Profile

Essential Skills & Attributes

• Degree educated (finance, economics, business, or similar preferred).

• Strong communication skills — both written and verbal.

• Excellent attention to detail and accuracy.

• Ability to prioritise tasks and manage time effectively.

• Positive, dependable, and proactive mindset.

• Comfortable asking questions and taking initiative.

• Able to work independently and as part of a team.

• Calm under pressure and deadline-driven.

• Proficient in Excel, Word, and PowerPoint.

Nice to Have

• Internship or academic experience in financial services or payments.

• Familiarity with banking portals or payment systems.

• Interest in treasury, payments, or financial operations.

Success Measures

This role will be successful if within 12 months we see:

• Full ownership of daily payment operations with minimal supervision.

• High accuracy and reliability across all payment and reconciliation tasks.

• Proactive identification and resolution of payment issues.

• Strong working relationships with internal teams and banking partners.

• Demonstrated growth in technical and operational knowledge.

Benefits at VFX

We offer more than just perks — we offer ownership.

Our benefits include:

• Generous Profit Share Plan (PSP)

• Equity via the Company Share Option Plan (CSOP)

• Competitive salary

• Hybrid working 3-days per week at our Aldgate office

• Annual all-expenses paid company incentive trip abroad

• Flexible learning & development budget

• Weekly events like Monday Supper Club, Thursday Happy Hour & regular socials

• Fresh fruit, breakfast staples & fully stocked drinks fridge in the office

PSP & CSOP Details

At VFX, the biggest benefit is the opportunity to act like an owner. Through our Profit Share Scheme (PSP) and Company Share Option Plan (CSOP) , every team member has a chance to own a stake in the business and share in the profits.

To show you what that looks like, in 2024, PSP participants received over $1,000,000 USD. From those distributions, more than 80% of eligible VFXers chose to become shareholders — a powerful reflection of the belief and commitment that drives VFX forward.

If you care about building something meaningful, take pride in your work, and are motivated by impact — you’ll thrive here. 

Next Steps

We aim to respond to all applications within three weeks of submission. If you are successful, you will be contacted for an initial call with our People Ops Partner, followed by a 1st stage Teams interview with the hiring manager, followed by in in-person final stage interview at our London office.