Restaurant Manager

About Us:

Brat is an open-fire kitchen restaurant where fantastic sourcing and grill/wood oven-based cooking are at the heart of everything we do. Inspired by the coastal towns of the Basque country and chef Tomos Parry’s Welsh heritage, our menu changes frequently—as does our 250+ wine list. Our bar develops seasonal drinks throughout the year. The team has achieved numerous accolades, including a Michelin star and placement on the World's 50 Best list. Brat is committed to fostering an environment where everyone feels welcome, included, encouraged, and challenged, with genuine career progression opportunities.

What you’ll be doing:

Prioritise and enhance guest experience by focusing on excellent hospitality, guiding team members during service, and managing feedback.

Promote a positive work environment through professionalism, integrity, and strong work ethics aligned with Super 8 culture.

Host team meetings and team appraisals, encouraging growth and participation in training opportunities.

Be visible on the floor and in services, ensuring all guests are well looked after and noting any comments through the correct communication channels

Ordering and purchasing products and stock

Ensure employee compliance with internal and external policies and regulations

Leading services and delivering daily team briefings

Manage and operate POS systems

Prepare and monitor rotas, working flexibly around demands of the team and business

Maintain knowledge of our dishes and suppliers and train our junior team to ensure team members can confidently share our brand story with guests.

Collaborate with chefs to maintain consistency in dishes.

Understand food safety standards to uphold a 5-star EHO rating and support team development.

Promptly report and address site maintenance concerns, ensuring communication of actions taken.

Ensure that employees are trained on company values, job roles and responsibilities.

What you’ll bring:

Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.

A strong understanding of customer requirements in order to tailor service, ensuring all guests receive a warm and welcoming experience.

You know how to lead a team, and set an example for what hospitality excellence looks like.

2 years of experience in team management, and hospitality.

Proven ability to lead, train and develop a team

Commitment to the highest standards of

Approachable and warm personna

Flexibility to work varied shifts across 5 out of 7 days.

Full UK right to work documents.

What’s in it for you:

28 days of annual leave, including bank holidays.

Access to courses, resources, and training to enhance your career.

50% discount at all our restaurants, along with complimentary staff meals during your shifts.

Discounted dining at various local establishments near Super 8 Restaurants.

Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.

Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!

Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.

£300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application! Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications. Thanks for your patience!