General Manager
Job Details
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Who you are:
Key responsibilities within this role will include;
- Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
- Communicate, motivate and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.
- To take overall responsibility for both food and health and safety procedures in the college catering department.
- Promote the unit and act as a Compass Advocate at all time.
- Proven experience of managing internal and external stakeholders.
- Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.
- Identify any additional opportunities to enhance/develop the service we provide and discuss with line manager
- Be aware of the need to ring the changes with the food provided, look at ways to bring innovation and flair so the service does not become repetitive.
- To operate to the agreed budget monitor trends and be able to identify corrective action if necessary.
- Ensure all customer requirements are delivered in line with the expectation
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