Admin Assistant

Hays Business Support
London
Our client is a well-established trade union based in Central London who are seeking a proactive and personable Administrator to join their Support Team. You will be the first point of contact for staff and visitors, helping ensure the smooth running of the building. This is a varied role and involves supporting day-to-day office operations, managing conference and meeting spaces, and providing front-of-house reception duties. Please note this is a fully office-based role, ideal for someone who enjoys interacting with a wide range of people in a dynamic environment.
Rate: £17 per hour (plus holiday pay)Location: London, Office-Based 5 days a weekOrganisation: Charity/Membership Body

Key Responsibilities:
Reception & Office Operations:

Provide reception cover and maintain a welcoming, professional front-of-house to visitors and staff
Act as the first point of contact for queries on building-related issues, including those from tenants
Resolve/escalate basic IT issues to ensure hot-desk areas are functioning
Handle general enquiries and answer incoming calls
Maintain stock levels of refreshments in the reception area
Manage all incoming and outgoing post and courier arrangements
Provide support to the Office Manager in maintaining a pleasant and efficient working environment
Conference Suite Management:

Set up flexible meeting spaces
Provide basic AV and IT support for meetings and events
Ensure refreshments and supplies are available and well-presented for meetings
Coordinate catering orders and assist with layout and presentation
Reset meeting and event rooms between bookings
Liaise with internal and external users to confirm event details and requirements
Administrative Support:

Assist with diary management, meeting arrangements and travel bookings
Provide ad-hoc support to other teams as required
Personal Specification:

Proactive and resourceful when problem-solving
Professional demeanour and appearance
Enjoys resolving practical issues and working with people
Comfortable with IT systems and able to relay basic functions to others
Working knowledge of Microsoft 365
Flexible and collaborative when working within a team
Ability to manage competing priorities under pressure
Strong verbal and written communication skills
Physically able to support room setup and other manual tasks

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Posted 2025-08-21

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