Engineering Operations Manager
- Strategic Leadership:
- Develop and execute the Engineering Excellence strategy aligned with organisational goals and Co-Founder vision.
- Partner with the engineering leadership team to identify and close execution gaps, improve delivery timelines, and ensure quality standards.
- Operational Excellence:
- Define, track, and report key engineering performance metrics (velocity, quality, reliability, efficiency, impact).
- Implement frameworks for engineering execution (agile/lean practices, OKRs, release management).
- Drive adoption of standard development practices across teams (code quality, test automation, CI/CD, internal audit).
- Lead interactions with potential strategic partners (investments, acquisitions) and subsequent cooperation / integrations.
- Process & Performance Improvement:
- Lead initiatives to streamline engineering workflows, reduce technical debt, and enhance time-to-market.
- Foster data-driven decision-making through analytics and performance dashboards.
- Culture & Talent Development:
- Promote a culture of transparency, accountability, continuous learning and improvement, and high performance.
- Collaborate with People/HR and engineering leadership on career pathing, training, and coaching for engineering staff.
- Technology Enablement:
- Evaluate and deploy tools - especially AI - that support engineering productivity, observability, and collaboration.
- Work closely with DevOps, QA, and SRE teams to align infrastructure and operational excellence with engineering needs.
- Own key vendor relationships, evaluation of partnerships and represent technology on committees
- Proven success in driving performance improvements across large-scale engineering teams (preferably 50+ engineers).
- Significant experience in a tech first organisation as either an Engineer, Engineering Manager or Project Management office at a senior level
- Deep understanding of modern software development practices, agile methodologies, and CI/CD pipelines.
- Strong analytical skills with experience defining and tracking engineering KPIs and process metrics.
- Excellent interpersonal and communication skills; ability to influence and lead through collaboration.
- Experience in high-growth or transformation-stage environments preferred.
- Experience scaling engineering orgs across multiple geographies or domains (e.g., front-end, back-end, infrastructure).
- Familiarity with tools like Linear, Asana, GitHub, Datadog, DORA metrics, or similar performance/observability platforms.
- Background in organisational change management or engineering program management.
- Competitive salary with substantial incentive schemes
- Generous long-term incentive plan (LTIP) tez token scheme
- Hybrid working environment
- Daily lunch provided in-office
- Commuter costs reimbursement (up to £2,700 annually)
- 20-day policy for working abroad
- 25 days paid holiday plus your birthday off
- Enhanced parental & adoption leave
- Pension contributions double matched (up to 10%)
- Private medical and travel insurance with mental health support
- Learning and development programs
- Life assurance (5x base salary)
Join a fast-paced environment where you'll lead impactful initiatives. You'll have autonomy to deliver results, supported by passionate colleagues in a focused but fun environment. We value ambition, creativity, and continuous learning-providing the ideal setting for career growth. Our Principles:
- Desire to Win: We strive for excellence and aim to be the best.
- Sense of Urgency: Adaptability and decisive action keep us ahead.
- Ownership Mindset: We lead by example, taking responsibility for outcomes.
- Pragmatism: We focus on impactful results.
- Communication: Transparency and collaboration are central.
- Resourceful Approach: We maximise our resources for competitive advantage.
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