Senior Client Partner

Charlie Oscar is a digital growth company built to transform brands and underpinned by marketing science.

We combine data, technology and creativity to advise and execute digital media analysis and strategy for the world's most ambitious brands. We transform growth.

How do we transform growth? It all starts in understanding what advertising activation actually performs. Our proprietary marketing science suite, COmpass, gives clients that very insight. Using this, our team of experts provide the best strategy and execution, that is closer to the truth than ever before, across digital disciplines spanning paid media, influencer CRM & CRO.

We’re an innovative, independently owned company, We’re not “growth hackers” or a performance agency that follows industry best practices. Rather, we’re a group of founders and seasoned operators who are building innovative tools and services that set a new standard for digital marketing.

At Charlie Oscar, we like to select team members based on attitude and culture add. While we value experience and expertise, we want to work with people who are eager to challenge the status quo and driven to consistently deliver best-in-class output.

We believe in work-life balance and prioritise team well-being. We work hard but also make time to bond as a team, have some fun and socialise. We do quarterly social events and an annual company trip away to recharge and spend quality time together. The team work together in our London Bridge office, and from home.

AI

At Charlie Oscar, we’re looking for people who are genuinely curious about how AI can help improve, evolve and elevate their personal and professional performance, and help us push the boundaries of what’s possible in marketing and advertising. You don’t need to be an AI specialist, but we value those who are already using AI tools to work smarter - whether that’s unlocking creative ideas, speeding up workflows, uncovering sharper insights, or finding new ways to drive performance. We love people who challenge the norm, ask “how can this be better?”, and see AI as a tool to elevate the craft, not replace it.

ABOUT THE ROLE

At Charlie Oscar, our Client Strategy team plays the lead role in owning the client relationship and driving growth for some of the UK’s most ambitious consumer brands. You’ll partner with marketing leaders, media leads, creative specialists and marketing science teams to design and deliver full-funnel strategies that drive real business results. Whether it’s shaping annual growth plans, spotting the next test-and-learn opportunity, or translating complex performance into simple actions, your work will ensure clients feel confident, challenged, and excited about what’s next.

Beyond delivering for clients, you’ll help evolve how we work, how we lead, and how we grow, inside Charlie Oscar and out in the industry. We value curiosity, accountability, and action and we believe in creating space for brilliant people to lead, develop, and make an impact.

If you’re excited about building strong client relationships, leading growth for brands that are changing categories and you want to do your best work in a growing, ambitious team this is the role for you.

DUTIES & RESPONSIBILITIES

• Lead and mentor a team, overseeing day to day work and guiding their professional growth

• Oversee multiple high profile accounts across various categories ensuring the strongest performance and maintaining meaningful partnerships.

• Develop and deliver data driven business and marketing strategies to achieve client objectives

• Take responsibility for client portfolio profitability, meeting targets, identifying growth opportunities and planning resources for optimum performance and impact.

• Strategically guide client partnerships integrating our services and capabilities aligned with broader business goals.

• Proactively identify opportunities for improvement across all areas of team output - relationship, operations, team design and growth strategy.

• Build strong relationships with all clients driving effective communication across the teams

• Ensure performance against client goals providing clear and actionable updates to key client stakeholders

• Build and strengthen relationships with key partners ensuring that Charlie Oscar are considered for new opportunities, BETA’s and tests.

REQUIRED QUALIFICATIONS & SKILLS

• 10+ years of proven experience in Client Leadership, Strategy or Digital Performance roles within a media or social/influencer agency environment.

• Lead vision setting for your client portfolio aligning marketing science, media, creator and creative to deliver brilliant performance outcomes.

• Bring deep expertise in integrated planning, marketing measurement and growth strategy connecting business goals with marketing plans.

• Expertise in digital advertising channels and platforms such a Google, Meta, TikTok and a strong point of view about the future of digital media.

• You can collaborate with multiple stakeholders across disciplines shaping strategy that guides long term client partnerships

• Ability to translate data and performance metrics into strategy enabling clients to lead in competitive landscapes

• Mentor client strategy teams ensuring a high performance, client first culture rooted in accountability and creativity.

• You can navigate complexity and bring clarity to communications both internally and externally

• You will be intellectually curious and seek to continuously learn to benefit your clients businesses and ours

BENEFITS

• Competitive salary plus quarterly bonus up to 10% of your quarterly salary

• Wellness allowance including access to Bupa private health care

• Pension plan

• Regular team socials and annual company trip

• Hybrid working (3-days pw in our London Bridge office)

• 25 days’ holiday per year, plus bank holidays and time off over Christmas

• 4 weeks ‘Work From Anywhere’ per year

• Birthday off

• Cycle to Work Scheme with Forest Bikes

• Eye care vouchers

• Regular office treats and surprises

• Be part of building something truly exceptional

OUR VALUES

Make It Happen

Progress is better than perfection...we make things happen, we get things done.

Treat It Like Your Own

As if it was your business, your money, yourself....For us it's not just work; it's personal.

Grow Together

Grow the business, grow with your team, grow yourself.

Be Brave

In your work, in your ideas, in your ability to make decisions.

At Charlie Oscar Group, we are an equal opportunities employer committed to diversity and inclusion. We welcome individuals from all genders, ages, races, skin colours, religions, sexual orientations, gender identities, national origins, and disability statuses to join our team. If you have a disability or special need that requires accommodation, please let us know.