Senior Product Manager - 3 month contract

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

If you are a product leader who thrives in complex, data-rich environments and enjoy untangling legacy systems, aligning stakeholders, and turning ambiguity into clear, actionable delivery, then this role could be for you.

We’re looking for a Senior Product Manager to lead a critical billing transformation initiative. This is an initial 3-month contract initially, offering the opportunity to shape a high-impact programme at the intersection of finance, data, and technology.

The Opportunity

You’ll take ownership of understanding and redefining the current billing landscape, working across finance, operations, product, and engineering to build a clear picture of systems, data flows, and processes. From there, you’ll translate complexity into prioritised, delivery-ready requirements that enable a squad to move with clarity and confidence.

This role is about driving meaningful change in a data-heavy environment, where your ability to structure information and align stakeholders will directly influence outcomes.

Your responsibilities:

• Engage with stakeholders across the business to deeply understand the current billing ecosystem

• Map and document systems, data flows, operational processes, and dependencies

• Translate insights into epics, features, user stories, and acceptance criteria

• Build and manage a prioritised product backlog aligned to business value and feasibility

• Work closely with engineering and data teams to define data transformation and structure requirements

• Support sprint planning, backlog refinement, and day-to-day delivery clarity

• Provide regular updates on progress, risks, dependencies, and priorities

What you will deliver:

• A clear, structured view of the current billing landscape

• A prioritised backlog ready for delivery

• Well-defined epics, stories, and acceptance criteria

• Ongoing stakeholder alignment and communication

• A final engagement summary with recommendations and next steps

What we are looking for:

• Proven experience as a Senior Product Manager / Product Lead in complex environments

• Strong background in data-heavy product work, including data analysis and transformation

• Experience working closely with engineering and data teams

• Ability to turn ambiguity into clear, structured, actionable requirements

• Confident stakeholder management across technical and non-technical audiences

• Experience in billing, finance systems, or operational platforms is highly desirable

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]