Sales Manager (Middle East)

Our Hotel

Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality. Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.

Your key responsibilities

Join the team at Brown's Hotel, a Rocco Forte Hotel, as our Sales Manager for the Middle East market. In this pivotal role, you will bring your experience, enthusiasm, and sales expertise to one of the world’s most iconic luxury hotels.

You will be responsible for driving revenues from the Middle East, focusing on attracting leisure and corporate guests, while also managing the diplomatic segment across all markets.

As part of our talented sales team, you will use your outstanding communication skills and creative mindset to build lasting relationships, identify new opportunities, and develop innovative strategies to stay ahead of the competition. Highly organized with an eye for detail, you will thrive in a fast-paced environment and remain confident and motivated in the face of challenges.

Working for Rocco Forte Hotels, you will have the opportunity to develop your career with us while contributing to the ongoing success of our brand. If you have a passion for luxury hospitality and a flair for sales, we would love you to join our team and help shape the future of Brown's Hotel.

As a valued part of the Forte family, you will:

• Drive revenue growth in the Middle East market, targeting both leisure and corporate guests, as well as diplomatic clients.
• Build and maintain strong relationships with key clients, identifying new business opportunities.
• Develop and implement tailored sales strategies to enhance hotel occupancy and revenue.
• Collaborate with the marketing team to create bespoke promotions and packages for the region.
• Represent the hotel at industry events, trade shows, and client meetings to increase visibility.
• Monitor competitors and market trends to adapt strategies and stay ahead.
• Ensure high levels of client satisfaction, fostering repeat business and referrals.
• Report on sales performance, tracking targets and progress to senior management.

Who we are looking for

We are seeking a enthusiastic and dedicated Sales Manager for the Middle East who is passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• High personal and professional standards
• Excellent communication skills with colleagues, guests and management team
• Thorough practical knowledge of global service standards, the department, individual roles and responsibilities
• Confidence to lead, encourage, motivate and guide the team to exceed expectations

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.