ECommerce Delivery Manager London

Ecommerce Service Delivery Manager-London/Hybrid

(Tech stack: Ecommerce Service Delivery Manager, Service Delivery, Ecommerce Platforms, Cloud, Integrations, Agile, CI/CD, QA, CRM, Analytics, Payment Gateways, Fulfilment Systems, Delivery Manager, Project Manager, Technical Delivery Lead)

Our client is a quintessentially British heritage brand with a long-standing reputation for craftsmanship, quality, and timeless style. With a rapidly growing ecommerce function and continued investment in modern ecommerce platforms , cloud technologies, and integrations , they are transforming their digital offering to deliver a best-in-class customer experience.

They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands-off role where you will work closely with development teams, stakeholders, and third-party partners, ensuring all work across ecommerce platforms , integrations , and cloud-based systems is delivered efficiently and aligned to business goals.

As an Ecommerce Service Delivery Manager , you will oversee end-to-end service delivery , managing roadmaps, dependencies, and risks across multiple projects. You will play a key role in coordinating integrations across payment gateways, CRM , analytics , and fulfilment systems, while ensuring strong QA and CI/CD processes are followed to maintain platform stability and performance.

Working in an Agile environment, the Ecommerce Service Delivery Manager will act as the bridge between technical and non-technical teams, ensuring clear communication and successful delivery across all ecommerce platforms . Your experience in cloud environments, service delivery , and managing complex integrations will be key to driving continuous improvement.

To be successful in this Ecommerce Service Delivery Manager role, you will have proven experience across service delivery , ecommerce platforms , and cloud technologies, alongside a strong understanding of integrations , Agile delivery, and modern development practices such as CI/CD and QA .

Upto 55K + Bens + Bonus

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