Business Director | The O2 & Excel London

Business Director | The O2 & Excel London

Lead the next phase of growth across two of the UK’s most iconic venues

At Levy, we don’t just operate venues, we design and deliver bespoke guest experiences.

We’re looking for a Business Director to lead our partnerships across The O2 and Excel London, two of the most dynamic, high-profile venues in the UK.

This is a senior role with full accountability for strategy, commercial performance and partnership across a multi-million-pound food and drink portfolio operating at pace, at scale, and with real impact.

About the Role…

This role is accountable for setting and delivering the strategic direction for hospitality and retail across both venues driving commercial growth, strengthening partnerships, and elevating experience.

You will operate as the senior leader for Levy across The O2 and Excel London, leading high-performing teams and working closely with clients and stakeholders at the highest level. This is about creating clarity of direction, challenging the status quo, and ensuring consistent delivery against ambitious commercial and operational goals.

Success in this role requires someone who can think strategically, act decisively, deliver at pace and drive commercial impact. Balancing long-term growth with operational excellence in environments where expectations are high and the spotlight is always on.

The Detail…

Performance & Growth

• Driving commercial growth and long-term value across both venues
• Identifying and unlocking new commercial opportunities across food, drink, retail and experience
• Using insight and data to continually challenge and optimise performance

Partnership

• Acting as the senior relationship lead for Levy with both venue partners
• Building trusted, forward-looking relationships at board level
• Positioning Levy as a true strategic partner

People

• Leading and developing high-performing leadership teams
• Creating a culture of accountability, pace and pride
• Coaching and challenging leaders to raise performance

Innovation & Delivery

• Championing innovation across food, service and guest experience
• Driving continuous improvement in operational delivery
• Ensuring both venues remain at the forefront of Levy innovation

What We’re Looking For…

• Experience within large-scale, high-volume venues or destination businesses
• A strong track record of driving growth and performance in complex, partnership-led environments
• Deep commercial and financial acumen with full ownership of financial outcomes
• The presence and credibility to influence at board and senior stakeholder level
• Experience leading across multiple flagship operations or major client partnerships

Why This Role …

This is a rare opportunity to lead across two of the UK’s most iconic venues, within a business full of ambition and momentum, shaping strategy, driving performance and influencing partnerships.

Who are Levy?

Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

Across the UK and Ireland, we partner with iconic venues including The O2, Excel London, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur Stadium, Aston Villa and the Scottish Event Campus.

We’re growing fast across Europe too, with venues including Johan Cruyff Arena in Amsterdam and Uber Arena in Berlin and we’re just getting started.

At the heart of Levy is a belief that great food, great service, and the right partnerships create unforgettable experiences. Beyond the plate, we act as strategic partners to our clients bringing insight, innovation, and commercial thinking to every space we operate.

Through our wider ecosystem including KERB, Peppermint and Levy’s premium and experiential brands Lyvera, we unlock even more value for our venues and partners.

We’re also committed to doing the right thing for our people and the planet from sustainability and wellbeing to inclusion and paying the Real Living Wage.