Senior Strategy and Operations Manager, CEO Office...

About InvestEngine

InvestEngine is everything the modern investor should need: unbeatable value, market-leading automation, and built for simple, long-term investing.

We’ve built a strong foundation — over £2 billion invested, award-winning service, and a passionate, high-calibre team. Now we’re entering the next stage: scaling operational excellence to match our growth ambitions.

This is where you come in.

About the Role

We’re looking for a Senior Strategy & Operations Manager to join our CEO Office, focused on Performance.

This is a high-impact individual contributor role responsible for building how the company measures and drives performance.

You’ll work directly with the CEO and COO to design and implement a data-driven performance system from the ground up — defining KPIs, building visibility, and establishing execution discipline across the business.

You won’t be managing a function — you’ll be enabling the whole company to operate with clarity, accountability, and measurable outcomes.

This role is ideal for someone who combines consulting-level structured thinking with hands-on execution , enjoys solving ambiguous operational problems, and is comfortable working with incomplete or fragmented data.

You’ll work closely with Product, Engineering, Compliance, Finance, People, and Operations — influencing without formal authority and owning initiatives end-to-end.

What You’ll Do

• Own and deliver high-priority, cross-functional initiatives focused on performance and operational effectiveness

• Define and implement a clear KPI framework across company, team, and individual levels

• Translate CEO priorities into structured plans with milestones, KPIs, and clear accountability

• Work directly with fragmented and incomplete data — using SQL and Python where needed to extract, structure, and analyse performance

• Build simple, decision-driving dashboards and reporting to create visibility across the business

• Redesign and implement a data-driven performance review process

• Establish a clear execution cadence (weekly, monthly, quarterly reviews) to track progress and drive accountability

• Diagnose root causes of operational inefficiencies and implement scalable fixes

• Design and improve workflows using automation, AI (e.g. Notion AI), and internal systems

• Drive adoption of tools such as Asana, Notion, and workflow systems to improve execution discipline

• Act as a force multiplier for the CEO and COO — increasing clarity, speed, and accountability across teams
  

What We’re Looking For

• 5–8+ years of experience in fintech scale-ups, consulting (McKinsey, Bain, BCG) or similar high-performance environments

• Proven track record of independently leading and delivering cross-functional initiatives

• Strong structured problem-solving skills (hypothesis-driven, root-cause focused)

• High data literacy — confident using SQL and Python to work with real, imperfect data

• Comfortable designing processes and working with operational tooling (Asana, Notion, systems integrations)

• Strong written and verbal communication skills — able to bring clarity to ambiguity

• High ownership, strong execution discipline, and comfort operating in a fast-moving environment

• Exposure to automation or AI-enabled workflows

• Experience building performance frameworks or KPI systems

• Experience working in high-growth or scaling companies

Success in This Role Looks Like

• A clear, adopted company-wide KPI framework

• Reliable visibility on company and team performance

• Performance reviews that are data-driven and actionable

• Faster decision-to-execution cycles across teams

• Reduced operational load on senior leadership

• Scalable systems that remove recurring friction

How We Work

We’re a lean, fast-moving team that values clarity, ownership, and transparency.
You’ll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms.

What We Offer

Impact from day one
You’ll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.

Room to grow
As we scale, you’ll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.

Transparent and open culture
We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.

Supportive, high-calibre team
Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge.

Remote first and flexible
Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.

Our Hiring Process

1. Introductory call with our Talent team

2. Gamified cognitive assessment to understand how you think and problem-solve

3. Competency interview focused on structured problem-solving and operational execution

4. Senior leadership interview to explore strategic alignment and cultural fit