Team Leader

Aramark UK has an opportunity for an experienced Team Leaders to support the operations in our brand-new cafe - The Leaky Cauldron. Situated within a prestigious retail space The Harry Potter Shop Oxford Street, London. If you’re passionate about delivering great food, exceptional service and creating lasting memories this could be the perfect opportunity for you.

We’re looking for a passionate Team Leaders with a strong focus on elevating customer service standards, creating an exceptional experience while inspiring and leading your team effectively. If you’re a people-focused leader with a proven track record in catering and hospitality, we want to hear from you!

Key Responsibilities
• Supporting operational management and financial performance of the site.
• Ensure waste management processes are in place.
• Champion excellent customer service and effectively implement all customer communication tools in order to build sales.
• Support implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
• Ensure strict compliance with Aramark Hygiene and Safety requirements
• Lead the team performance to meet KPIs

What We’re Looking For
• Operational experience at management level within the catering/hospitality industry
• A people manager able to drive and deliver the highest standards never accepting the unacceptable
• The ability to drive projects at pace, with exceptional attention to detail and flair
• Professionalism and the ability to present and report on relevant business information
• Excellent interpersonal and influencing skills

What’s in It for You
• Competitive salary: from £16ph
• Full time and part time positions available over – weekends and weekdays with flexible working hours
• Pension scheme & life assurance.
• Generous annual leave, increasing with service + option to buy extra days.
• Employee benefits app with online GP access, and discounts across hundreds of retailers.
• 24/7 Employee Assistance Programme.
• Access to trained mental health champions.
• Free meal on Duty
• Free gym membership

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [email protected]

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.