Print and Post Person

The primary function of the Print and Post Technician role is to ensure that incoming and internal documentation is efficiently and accurately distributed within the organisation and that outbound documentation including print and outbound mail is prepared and despatched in accordance with agreed processes, carry out all work associated with print and copying production under the direction of the Print and Post Manager, along with any other promotional and non-promotional print media.

This role requires relevant knowledge though this is likely to be at a basic level. Undertakes clearly defined work, to use own initiative and promote customer approach in dealing with enquiries and act as the first point of escalation for service delivery issues, escalating to senior management when required.

DUTIES

1.To undertake operation of all print production, reprographics machinery and copier equipment within the unit.

2.To liaise with clients on work requirements and to advise them of options available.

3.To have a working knowledge of all associated software such as Adobe and Planet Press.

4.To undertake any print finishing and hand/bench work as required and carry out delivery of completed print work to local offices.

5.To carry out work to quality standards as agreed with the Print and Post Manager.

6.To carry out specialised print including printing of sensitive documentation, including council agenda papers, council invoices, court bundle, full bleed posters, booklets, leaflets, and flyers.

7.Operating the Print Room’s ‘off-line’ finishing equipment including but not limited to hole-punch, binder, guillotine, and laminator. This will include the organisation of booking internal and external courier as appropriate.

8.Assisting the Print and Post manager in preparing monthly postal / print recharging, stock levels, purchase orders, quotes and to provide information pertaining to post, print and distribution. This will include the ordering stationery and materials when required.

9.Ensure all Print and Post is sorted, distributed, collected, and dispatched as per agreed processes, rotas, performance targets and SLAs. In compliance with GDPR particularly in respect of the confidentiality and privacy of the information handled by the post holder whilst carrying out their duties.

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