Sales Specialist
£13.50 per hour + generous staff discount / 12 hours per week | 2 flexible days At Poetry, fashion is more than what we wear - it's how we express who we are. Born from a love of natural fabrics and timeless design, our collections embody quiet luxury, femininity, and effortless elegance. Each piece is created with care at our London studio near Putney Bridge, inspired by art, culture, and the rhythms of everyday life. As we open the doors to our beautiful new store on Walton Street, we're looking for warm, thoughtful and style-savvy Sales Specialists to bring the spirit of Poetry to life in-store. What You'll Gain: At Poetry, we invest in people. You'll receive ongoing training in: * Exceptional customer service
* Styling and visual merchandising
* Building your confidence and career in premium retail Plus, you'll enjoy: * £13.50 per hour
* Staff discount across all Selective Marketplace brands (Poetry & Wrap London)
* Company pension
* A welcoming, inclusive team culture Key Responsibilities of the Sales Specialists: As a Sales Specialist, you'll be a trusted style guide and a brand ambassador, welcoming every customer with genuine care. Your role will include: * Building meaningful relationships with our customers
* Developing deep product knowledge to offer personalised styling advice
* Using our till and systems with ease and accuracy
* Collaborating with your team to maintain a calm, elegant store environment
* Bringing confidence, communication and a positive presence to the shop floor Skills & Experience: You don't need years of fashion experience - what matters most is your love for beautiful clothing, a natural flair for customer service, and a willingness to learn. You'll thrive here if you're: * Friendly, polished and personable
* Experienced in a customer-facing or retail environment (fashion retail a bonus)
* Passionate about clothes and confident in offering styling suggestions
* A team player with good literacy, numeracy and communication skills
* Happy to work weekends and flexible hours when needed Your Hours This is a part-time, permanent role for 12 hours a week, spread over 2 flexible days. Our store is open: * Monday-Saturday: 10am-6pm
* Sunday: 11am-5pm How to Apply If you see beauty in the details, enjoy connecting with people, and want to be part of something meaningful - we'd love to meet you. Apply now for one of these exciting new Sales Specialist positions and start your story with Poetry.
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