Back to Jobs

Groups, Conference & Events Executive - Hilton London Metropole Hotel

Hilton
London
Groups, Conference & Events Executive - Hilton London Metropole Hotel WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK\'s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. \"To share the light and warmth of hospitality\". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

This is a hybrid role with 2 days working remotely

A WORLD OF REWARDS

  • Yearly salary of £27,997 + incentive programme after probation
  • Free, healthy and high quality meals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Discounted car park
  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
  • Modern and inclusive Team Member\'s areas
  • Incentive after probation

What will I be doing?

• Build strong relationships with customers to fully understand their needs

• Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs

• Attend pre & post conference client meetings

• Ensure a successful client event by working together with the Front Office and Event Planning team

• Participate in hotel promotional activities

• Actualising C&E group revenue

• Complete quality checks in line with company standards

• Maintain a high level of product knowledge about the hotel and local area

• Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.

• Ensure the accurate administration of all bookings and related correspondence including billing details.

What are we looking for?

• Positive attitude and good communication skills

• Confident telephone manner

• Commitment to delivering an exceptional level of customer service

• Great team spirit / Supportive and respectful with others

• Excellent organisational and administration skills

• Ability to work well under pressure

• Intermediate knowledge of Microsoft Excel

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there\'s an extraordinary person working to make each Stay magical. That\'s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company Exact Location: 225 Edgware Road, London, England, W2 1JU, United Kingdom
Posted 2025-07-05

Recommended Jobs

Core Java Developer Fintech High Freq Trading

Quant Capital
London

Core Java Developer Fintech High Freq Trading – £80,000 + bonus and benefits Quant Capital is urgently looking for a Core Java Developer to join our high profile client. Our client is a w…

View Details
Posted 2025-07-09

Senior Customer Success Engineer

Monolith AI
London

Do you want to Superpower Engineering with AI? We’ve doubled in size over the last year and we have ambitious plans moving forward. It’s very exciting! To continue in our growth, we are recruiting a …

View Details
Posted 2025-05-25

Community Host

IWG
London

Community Host The Role: The Community Host plays a vital role in creating a professional and welcoming environment for visitors, partners, and employees. They are responsible for managing fr…

View Details
Posted 2025-07-04

Senior Account Executive/Account Manager, Brand & Reputation

MHP Group
London

MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist. We lead the way in the application of behavi…

View Details
Posted 2025-07-08

Apprentice Tenant Liaison Officer

Cenergist
London

Apprentice Tenant Liaison Officer London About Us At Cenergist, we provide energy and water efficiency solutions; our turnkey delivery process takes clients from concept stage to measured re…

View Details
Posted 2025-06-30

Staff Data Scientist

Ravelin
London

Who are we? Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions saf…

View Details
Posted 2025-06-20

Private Client Tax Manager

Buckley Consulting
London

Private Client Tax Manager London/hybrid c. £70,000 + Benefits The very successful and expanding team of this Top 30 firm offer a high quality and wide ranging client base, a diverse role cov…

View Details
Posted 2025-06-27

Senior Non-Contentious Construction Lawyer

Lipson Lloyd-Jones
London

OUR CLIENT A well established Central London law firm THE ROLE We have an opportunity for a Construction Lawyer 6pqe + to handle a non-contentious construction workload You will be playing …

View Details
Posted 2025-07-01

C u s t o m e r S e r v i c e

Uniting People
London

Customer Engagement Representative  Monday - Friday with Alternative Sundays.  8am-5pm  Salary - £27,000 Overall Purpose of the Role ; To own the Customer Journey for a defined geographical a…

View Details
Posted 2025-07-08

Internal Sales Executive

CAVENDISH MAINE
London

Description Want to work in a customer focussed sales role? Work in an innovative product market? Develop all round sales experience? Job Description: Looking for an Internal Sales posi…

View Details
Posted 2025-05-31