Health & Wellbeing Advisor

Job Introduction

Health & Wellbeing Advisor

Location: The Shell Centre, Waterloo, London, SE1 7NA
Hours: 37.5 hours per week

Pay £16.81 per hour

Shifts: Monday to Thursday: shifts 6:45am – 2:45pm & 11:00am – 7:00pm & Friday 930-5.30

Must be a Qualified Personal Trainer Level 3

Ideally be First Aid Qualified

About the Role

We are looking for a dynamic and qualified Health & Wellbeing Advisor to join our team at the Shell Centre. You will deliver exceptional health, fitness, and wellbeing services while contributing to a supportive, safe, and customer-focused environment.

Key Responsibilities

• Conduct health assessments and create personalised programme designs tailored to individual member goals.
• Lead group exercise classes, ensuring a high standard of instruction and engagement.
• Perform general gym floor duties, including cleaning and maintenance of equipment to ensure a safe and welcoming environment.
• Manage the onboarding of new joiners, including inductions and providing tailored support during their initial experience.
• Deliver all aspects of the Re:vitalise Services provision.
• Respond promptly and professionally to customer queries, including those received via email, ensuring a high level of service and satisfaction.
• Promote Shell Health promotions, campaigns, and fitness initiatives to increase awareness and engagement.
• Conduct regular site safety walk inspections and uphold compliance with all Health & Safety, COSHH, and Sodexo/Healthworks guidelines.
• Maintain the facilities to a consistently high standard of cleanliness and hygiene.
• Attend team huddles and maintain strong internal communication to ensure smooth operations.
• Support the class schedule, adapting to customer needs and resolving feedback in a positive and solution-focused manner.
• Act as a point of contact for all visitors and any contractors working within the centre.
• Contribute to the ongoing development of local facilities and services in line with Shell Health & Sodexo Healthworks objectives.
• Assist management in reporting monthly data including class attendance, gym usage, and new member inductions.

What We're Looking For

Essential:

• Level 3 Qualified Personal Trainer
• First Aid qualified
• Experience in delivering health & wellbeing services
• Strong communication and customer service skills
• Basic computer literacy

Desirable:

• Experience using Legends management system
• Background in promoting wellbeing campaigns or similar initiatives
• Enthusiasm for supporting wider health and sustainability initiatives such as Sodexo’s Better Tomorrow Plan

Why Join Sodexo?

Working with Sodexo is more than just a job — it's an opportunity to be part of something greater. You'll work in a team that values you, empowers you to act with purpose, and supports your personal and professional development. Help us shape healthier, happier workplaces and make a real impact every day

Perks & Benefits:

• Free use of on-site gym
• Prime Central London location
• Access to Sodexo’s wellbeing and rewards programmes
• 24hr virtual GP service
• Employee Assistance Programme (including legal and financial support)
• Discount schemes across top retailers
• Bike to Work Scheme
• Pension plan
• Learning and development opportunities
• Enhanced leave policies

We may close applications early if we receive a high volume of interest –