Senior Business Analyst

HSBC Global Services Limited
London

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.

This is an exciting opportunity to work on our Corporate and Institutional Banking Credit and Capital Management value stream as part of the digital acceleration programme. You’ll work with colleagues across multi-disciplinary teams to produce and own business user requirements, functional specifications, and business cases, as well as validate and prioritise project requirements.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

  • Lead activity to identify, review, and analyse business processes and systems to understand design implications across Business, IT, and Operations
  • Lead the design and reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost)
  • Support impact assessment for change requests on design, scope, time, budget, or effort on programme plan and provide accurate estimates for handling new requirements, design changes, and scope
  • Manage implementation of solutions
  • Develop control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate
  • Collaborate with and manage external service providers
  • Work with markets/regions to understand regulatory, customer and competitive landscape

To be successful in this role you should meet the following requirements:

  • A background in business analysis or a similar role
  • Knowledge and experience of credit risk and credit lending
  • Understanding of the data types required to build credit risk models (PD/LGD/EAD) and the key regulatory drivers, e.g. Basel III
  • A strong analytical background with a high attention to detail
  • Excellent communication skills with the ability to share and present complex information in a clear, concise, and accurate way
  • Stakeholder management skills and experience of working with cross-functional teams
  • Agile expertise and an understanding of process analysis, change initiatives
  • Excellent organisational, planning, and time management skills

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Posted 2026-03-18

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