Digital Analytics Implementation Lead

Digital Analytics Implementation Lead

Currys London Campus at Waterloo
Fixed Term Contract - 6 months
Full Time
Grade 4

We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.1 million Pay Monthly customers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value Pay-as-you-go and SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.

iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.

The Online Insight Team collects, analyses, and interprets behavioral data on how online users interact with us, to inform trading decisions, marketing campaigns, and product design.

The Digital Analytics Implementation Lead manages the development of tracking and data solutions that provide the quality foundations for the above analysis.

The role works closely with various business stakeholders from Online, Marketing and Trading team to ensure their requirement is met, and works with Product Owners, Data Protection Office, agencies and suppliers to ensure the delivery of the solution.

Role overview:

Key Role Responsibilities

• Owning the setup, documentation and maintenance of tracking, analytics tools and reporting tools to ensure accurate data collection and reporting
• Review and gatekeep the deliverables from agencies and developers
• Liaise with data teams to support the setup of data pipelines and dashboards
• Secure approvals from Data Protection Office and Security Boards for analytics implementation projects
• Conduct audits and quality assessments of tracking and reporting setups to ensure data accuracy and integrity
• Stay updated on industry trends, emerging technologies, and best practices in digital marketing implementation
• Suggest enhancements to improve tracking/data accuracy and efficiency

Key Skills, Qualification & Experience

• Proficiency in Tag Management Systems (e.g., Google Tag Manager), web analytics tools (e.g., Google Analytics, Contentsquare, Looker studio), datalayer and cookies technology
• Experience in implementing advanced tracking solution like server-side tracking and GA measurement protocol
• Project Management experience involving multiple third parties
• Excellent attention to detail, both in analysis and in communication
• The ability to understand stakeholder requirements and motivations and deliver a future proof solution that is fit for purpose
• Strong problem-solving abilities, able to troubleshoot and resolve technical issues effectively and efficiently

Desirable

• Experience working with JIRA or similar systems to support project management
• Understanding about data pipelines and SQL query

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• 25 days of annual leave (plus bank holiday entitlement) and a competitive pension scheme
• Private Medical Insurance
• Life Assurance
• Fantastic Colleague Discounts on Tech with Currys and iD Mobile
• Access to Champion Health
• Hybrid Working (with an expectation to meet in person 2-4 times per month)

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we'll do our best to help.