Head of Fleet Operations (UK)

The role

As Head of Fleet Operations (UK), you'll own the end-to-end translation of our customer-focused on-road testing strategy into tactical, executable plans — running UK Fleet Operations like a General Manager would run a business unit. You'll be the one accountable for safe, efficient, and high-performing on-road operations across London and the wider UK.

Day-to-day, you'll lead deployment of all UK on-road testing, coordinating Shift Leads to keep operators running across two shifts spanning 0630–2330, seven days a week (this is not a weekend or shift-pattern role, but you'll need to be comfortable managing people who work that pattern). You'll partner closely with our Systems & Enablement Division — Fleet Servicing and Maintenance, Field Engineering, Operational Safety, Training, Systems and Insights, and Quality Assurance — to keep testing running smoothly, and you'll work directly with SW, HW, and Product teams to make sure our UK testing strategy stays aligned with company objectives.

Key responsibilities:

• Own the end-to-end deployment of our on-road ADAS testing strategy in the UK, converting strategic milestones into detailed tactical plans.

• Deliver key testing outputs and on-road performance metrics, holding the team accountable to targets.

• Optimise resource allocation, balancing fleet availability with team schedules to maximise productivity.

• Directly manage and allocate work across a team including operational Shift Leads, with clear roles and accountability.

• Continuously adjust operational plans as customer needs, technology, and strategic priorities evolve.

• Act as the connective tissue between strategic planning and on-the-ground execution.

• Drive continuous improvement in testing procedures, safety protocols, and team performance.

• Own on-road risk for the UK geo, acting as the primary escalation point for incident management and safety-critical decisions.

• Partner with the other Heads of Geo (US, UK, DE, JP) to align on global operating standards.

About you

You'll thrive in this role if you've run complex, safety-critical, round-the-clock operations before and want full ownership of a market. We're looking for:

Essential:

• Proven operational management experience, ideally in automotive testing, tech, or a comparably fast-moving, safety-critical field.

• Strong strategic thinking — you can turn high-level strategy into practical, executable operating plans.

• Excellent people leadership, including experience managing diverse and/or shift-based teams, and a mixed workforce of contractors and full-time employees.

• Track record in resource planning and allocation across both fleet and personnel.

• Sharp communication and stakeholder management skills — you'll work across SW, HW, Product, and global Fleet Ops leadership.

• Comfort with ambiguity and a fast-changing environment, including on-call responsibility for incident management.

• Based in or willing to relocate to London, with the expectation of being in-person the large majority of the time.

• 5+ years managing large teams and/or an advanced degree in management or equivalent

Desirable:

• Familiarity with ADAS technology and on-road testing requirements.

• Experience working with staffing agencies or managing a blended contractor/FTE workforce.

This is a full-time role based in our office in London. This role is Monday to Friday, overseeing a division that operates seven days a week. It will include on-call responsibilities at times.

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