Senior Product Manager

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

We're looking for a Senior Product Manager to drive revenue growth across our HeliosX brands by optimising user acquisition funnels, fine-tuning monetisation and increasing LTV.

The candidate will be bold and innovative in this area, understanding our customers, our commercial situation, and discovering elegant solutions. You'll work alongside our Product Design and Tech teams to increase the cadence and volume of experiments to meet business needs across a range of areas (merchandising, price, acquisition, etc.) and add creative and strategic input into the experimentation roadmap. This is a full-time, permanent role with a hybrid working arrangement. You’ll be expected on-site at our Shoreditch office twice per week, with flexibility to work remotely three days p/w.

What you'll do

• Lead in the creation, optimisation, and personalisation of web onboarding funnels to achieve growth objectives at scale, through rapid, iterative testing
• Deeply understand our products and customers in order to build frictionless and delightful customer journeys (e.g. discovery, onboarding, etc) that maximise conversion, AOV and retention
• Lead monetisation experiments, pricing, upsells, and initiatives to increase AOV and long term revenue
• Monitor and analyse key business metrics, translating hands-on data analysis into actionable insights and impactful initiatives.
• Create consistent frameworks and metrics, reporting, processes, and measurement systems for growth efforts and experiments
• Partner with UA and the marketing team to drive growth through channel optimisation and holistic user flows
• Lead in experimentation stack, tooling, and modelling and evangelise it within the group
• Collaborate cross-functionally with Product, Data, R&D, Design, and Customer
• Support to align strategies and deliver measurable business impact

What you'll bring to HeliosX

• 5+ years in product management and/or growth, including 2+ years focused on funnel optimisation or product-led growth
• Proven experience driving ARR >£20m and scaling web customer acquisition in high-growth startups/scale-ups
• Expertise in designing, running, and analysing A/B tests to improve conversion, engagement, and retention
• Strong analytical skills, with hands-on experience using tools like Amplitude or Metabase, and the ability to translate data into actionable strategies
• Deep understanding of acquisition KPIs, complex funnels, and monetisation levers
• A problem-solving mindset: comfortable breaking down ambiguity, curious, and creative in finding solutions
• Experience working effectively with designers, engineers, and cross-functional teams to deliver growth outcomes
• A collaborative, proactive approach, able to align stakeholders and drive execution against evolving business needs

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free audible subscription)
  # LI -Senior # LI -Hybrid