SAP Support Lead
Job Title: SAP Support Lead
Duration: 6 months
Rate: £600 per day outside IR35
Location: Local Council (1 day per week onsite)
Overview
Experienced SAP Support Lead required to establish and lead a support function following a major SAP implementation. You’ll manage hypercare, stabilise the platform, and transition into BAU support.
Key Responsibilities
- Set up SAP support model, processes, and SLAs
- Lead and manage hypercare phase
- Triage and resolve incidents across functional/technical teams
- Transition support into BAU operations
- Manage third-party vendors and stakeholders
- Implement reporting, governance, and continuous improvement
Key Experience
- Proven SAP Support/Service Lead experience
- Strong background in hypercare and support setup
- Knowledge of SAP modules (e.g. S/4HANA, Finance, HR, Procurement)
- ITIL-aligned service management experience
- Public sector experience desirable
Deliverables
- Established support function with SLAs
- Successful hypercare and BAU transition
- Clear documentation and reporting framework
Recommended Jobs
HR Assistant | Camden (Inner London)
We are working with a flagship secondary school in Camden seeking a committed HR Assistant for an ASAP start. This full-time role focuses on providing high-quality personnel support within a well-ord…
Chef Manager
Job Description We are looking for a passionate and experienced Chef Manager to lead our catering operation at Drayton Manor High School in Ealing. This is a fantastic opportunity to join Aramark …
Senior Administration Officer | Outstanding Primary...
Position: Senior Administration Officer Location: Hackney Contract: Full-Time, Permanent Start Date: Immediate Start Available Senior Administration Officer Role in an Outstanding Pri…
Practice Nurse Job
JOB OVERVIEW Practice Nurse Job in London – Join Our Team of Healthcare Professionals Today Job Description of a Practice Nurse job in London: We are seeking an experienced Practice Nurse to…
Year 3 Teacher - Wandsworth
A well-resourced primary school in Wandsworth is recruiting a skilled Year 3 Teacher to begin January 2026. The Year 3 Teacher will teach a mixed-ability class, develop engaging lessons that promote …
Partner Development Manager
Role overview The Partner Development Manager is responsible for publisher optimisation, recruitment and revenue generation across a portfolio of managed and new local & international publishers. …
Receptionist - High-Performing Secondary School - Bromley
Receptionist – High-Performing Secondary School – Bromley Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale We are looking to appoint a professional …
Senior Education Welfare Officer
Job Category : Social & Health Care Non-Qualified Location : Southwark Council Hours Per Week :36.00 Start Date : Immediate Start Start Time :09:00 End Time :17:00 Salary: £22.99 To …
Site Assistant - Outstanding School in Barnet
We are looking for a reliable and proactive Site Assistant to join an Outstanding school in Barnet starting April 2026. This is a full-time, permanent position, offering a unique opportunity to play …