Housing Support Business Lead

Housing Support Business Lead

3–6 month contract (immediate start)
£650 per day
Inside IR35 (via umbrella)
Hybrid working – 2 days on site – London

Are you ready to step into a high-impact Housing Support Business Lead role where you’ll take ownership of critical housing systems and drive real service improvements? As a Housing Support Business Lead, you will be reporting directly into senior technology leadership, acting as the key link between housing services, digital teams and external suppliers-ensuring systems remain stable, compliant and continuously improving.

This Housing Support Business Lead position puts you at the centre of operational delivery and transformation, giving you the opportunity to influence decision-making, enhance system performance and play a pivotal role in housing service delivery.

Your role as Housing Support Business Lead:

• Lead incident, problem and change management across housing applications
• Drive system performance, stability and continuous improvement initiatives
• Ensure data integrity, governance and compliance across all platforms
• Act as the key stakeholder liaison between business, tech and suppliers
• Support system upgrades, transformation programmes and service improvements

Your experience as Housing Support Business Lead:

• Strong background in ICT, Digital or Technology Operations
• Hands-on experience with NEC Housing systems or similar platforms
• Proven success with supplier and vendor management
• Solid understanding of ITSM frameworks (incident, change, release management)
• Experience delivering business change and service improvement in complex environments

This Housing Support Business Lead role offers a fast-paced environment where you will quickly add value, take ownership and make a visible impact. If you thrive on solving complex challenges and driving improvements, this is your opportunity to step into a contract where your expertise will be immediately recognised.

If you’re interested in discussing this Housing Support Business Lead opportunity in more detail or know someone who could be a great fit, please contact George Batson on 0117 3137110 or apply today.

We offer a senior referral scheme upon successful placement of your recommendation, so do get in touch.

Our clients are committed to building diverse and inclusive teams. Recruitment decisions are based on your experience and skills, and any reasonable adjustments will be fully supported throughout the process.