Business Process Manager

The Institution Of Structural Engineers
London

Business Process Manager

Contract: 6-month fixed term contract
Hours: Full Time 35 hours per week
Salary: £53,249 starting salary p/a, plus excellent benefits package
Location: London, Farringdon, Hybrid working available

Do you thrive on solving complex problems and improving processes for everyone? Then this is the role for you!

Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining.

IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world’s iconic structures, as well as many of the buildings and bridges we take almost for granted in our daily lives.

Creating safer structures for the benefit of the public is at the heart of our remit and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.

We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding.

If working as part of a staff team of about 80 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.

The Role

As Business Process Manager, you’ll take the lead on analysing processes end to end, identifying opportunities to enhance efficiency, reduce risk, and drive measurable improvements. You will partner with stakeholders across all departments, championing quality, fostering collaboration, and supporting teams to adopt better ways of working.

Working closely with the Enterprise Transformation Director, you’ll help embed a culture of continuous improvement across the organisation, ensuring our operational practices are streamlined, compliant and efficient.

To be shortlisted for this post, you must have:

- Excellent planning and organisational skills with the ability to manage and deliver a diverse workload and portfolio of programmes/projects.
- A strong background in complex operational process improvement to improve quality and reduce inefficiencies.
- Strong analytical skills and ability to interpret and use data, inform ideas for change and improvements, understand complex processes, and assess the impact of these changes.
- Experience in using methodologies such as LEAN, Six Sigma or similar would be advantageous.

What we can offer you:

- 25 days of paid annual leave (rising with service) plus bank holidays and flexi leave
- A pension scheme with up to 9% employer contributions
- Life Insurance
- Private Medical Insurance
- Permanent Health Insurance
- Health Cash Plan
- Employee Assistance Programme
- Season Ticket Loan
- Cycle to Work Scheme
- Continuous Professional Development
- Salary Progression

Working Conditions:

We are based on the edge of the city, our office is bright, modern and open plan. We are an inclusive and friendly workforce. We are presently operating a working model of office based and remote working and envisage operating a longer-term hybrid working model.

Additional information:

For more information including a full and candidate privacy policy, visit our website.

If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact our HR team as soon as possible to discuss your needs.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite to an interview.

Applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.

The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.

If you feel you have the skills, experience, and expertise we’re looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Posted 2026-03-27

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