Creator Strategy & Operations Director

About Uncovered

Uncovered is a London based social first creative agency founded in 2017.

Social sits at the heart of everything that we do.

From strategy to production, our team is fluent in social language with a deep understanding of the online audience. Working with a diverse set of brands to understand their distinct identity and objectives, we apply social-first fundamentals for success: real world, real people, video-first.

We create at the speed of social; strategising, ideating, designing, and producing through our team of in-house strategists, creatives, art directors, copywriters, producers, editors, and videographers. We test, learn, and iterate in real time, delivering end-to-end solutions from creative strategy, through to reporting and analytics.

Our Uncovered office is a home to learn, grow and make a difference.

The Role

We are looking for a Creator Strategy & Operations Director to join our growing team and lead the development of our end to end creator strategy and partnerships function. This role sits at the intersection of strategy, creativity and execution, ensuring Uncovered’s unique creator and influencer offering is not only distinctive and strategically aligned, but also underpinned by strong operational infrastructure.

You’ll be responsible for defining how we approach creator and influencer partnerships, building out scalable processes for sourcing, briefing, negotiating and managing creators - from micro influencers to celebrity talent - and developing best in class ways of working to grow and nurture our growing creator team.

This is a hands-on, senior management role, ideal for someone who has deep industry knowledge in the creator space and a genuine passion for creators and influencers and the value they bring to brands.

Responsibilities

• Drive Uncovered’s creator partnerships function, owning strategy, execution, and operational excellence.
• Build, evolve and own our end-to-end creator / talent workflow including sourcing, vetting, briefing, contracting and reporting.
• Work closely with Creative, Strategy, Production and Client Teams to ensure creators are integrated early and thoughtfully into campaign development.
• Lead talent recommendations and strategy for key pitches, large-scale brand campaigns and always-on retained accounts.
• Champion Uncovered's 'ideas-first' creative approach in how we collaborate with creators across all levels of fame and platforms.
• Develop robust systems and tools for tracking creator performance, commercial terms, compliance and output.
• Act as a key internal voice of creator / talent culture, bringing regular insights, inspiration and innovation into the agency.
• Line manage and mentor a growing team (4+)
• Feed into hiring, team structure and training to evolve our Creator Partnerships team.
• Nice to have: understand the role of paid / boosting.

Qualifications & Experience:

• 7+ years of experience in creator partnerships, influencer marketing or talent management (agency, platform or brand side).
• Proven experience leading end-to-end creator campaigns across a range of industries and budgets.
• A deep understanding of the influencer/creator ecosystem, across platforms, tiers (micro to celebrity), and categories.
• Hands on experience negotiating contracts, usage rights, exclusivity and partnership models.
• Exceptional organisational and operational skills, with experience building or scaling team systems and processes.
• Strategic mindset with a creative edge - you understand how creators fit into the big idea and the brand strategy.
• Team leadership and line management experience.

Benefits:

• Hybrid and Flexible working (Monday & Friday work from home)
• Free Breakfast, Snacks & Drinks
• Pension Scheme
• Friday 3pm Finish
• Cycle to Work Scheme
• SPILL Therapy Support
• Monthly Wellness Fund
• Eye Care Allowance
• £500 Referral Scheme