Porter / Mail Room

ISS Facilities Services
Westminster, Greater London

Porter/Mover

Contract: Government

Location: London, SW1A 2EG

Hours of work: 40

Working Pattern: 07:00 - 16:00

Contract Type: Permanent

Hourly Rate: £14.00

As a Porter & Mail Room Operative, you will be responsible for delivering safe, compliant, and timely mail and porterage services, while providing a first-class customer experience to a high-profile site and VIPs.

If you are organised, supportive, and a strong team player, a career as a Porter / Mail Room Operative with ISS UK will give you the opportunity to thrive and develop.

Our Porters are vital to the smooth running of site operations, helping to maintain high standards of safety, cleanliness, and service at all times.

The Role

Deliver supplier services on time and to agreed standards, scope, and contracts

Receive, sort, and distribute post, parcels, and courier items

Load and unload vehicles in coordination with supply partners and courier drivers

Support team operations and contribute to a positive working environment

Maintain site cleanliness and hygiene in line with company and statutory standards

Represent ISS professionally, with a focus on client satisfaction

Assist with ad-hoc requests, including cleaning and post services

About You

Enthusiastic approach to work

An ability to work efficiently both independently and as part of a team

Effective communication skills

Excellent customer service skills with a professional approach

Possess the ability to work under pressure

Demonstrate exceptional timekeeping and reliability

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Posted 2025-08-20

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