Coffee Field Service Engineer

Coffee Field Service Engineer – London Are you passionate about great coffee and quality engineering? Ready to join a growing technical team supporting premium commercial coffee equipment across London? This is an exciting opportunity for an experienced Coffee Field Service Engineer to work across a varied customer portfolio including cafés, offices, hospitality venues, and commercial sites throughout Central London. ☕ The Role As a Coffee Field Service Engineer, you’ll play a key role in ensuring commercial coffee equipment operates at peak performance across your designated area. This is a hybrid field-based position combining travel across London with hands-on engineering support on customer sites. While operating within Central London, much of the role will involve working on foot between nearby customer locations. Your responsibilities will include:

• Servicing, repairing, and diagnosing faults on a range of commercial coffee machines
• Carrying out installations, site surveys, and equipment upgrades
• Managing jobs through an ERP scheduling system
• Delivering a professional and customer-focused service experience
• Communicating effectively with customers and the internal support team
• Maintaining tools, stock levels, and service documentation
• Proactively identifying and resolving potential issues before breakdowns occur

You’ll be trusted to manage your own workload, work independently, and maintain high service standards throughout your route. 🔧 What You’ll Bring

• 1–2+ years’ experience repairing commercial coffee machines (traditional and bean-to-cup)
• Strong fault-finding and diagnostic capabilities
• Experience calibrating grinders and optimising extraction
• Multi-brand coffee machine experience highly desirable
• Excellent communication and customer service skills
• Self-motivated with strong organisational abilities
• Comfortable working independently in a field-based environment
• Good Maths & English skills
• Passion for coffee and pride in delivering high-quality work

🎁 What’s On Offer

• £36,000–£42,000 basic salary depending on experience
• Hybrid working structure
• Company van provided
• Mileage and travel expenses covered
• Company pension
• Life insurance
• Full specialist tools provided
• Stable long-term opportunity with progression potential

🚀 Why Join? This is a fantastic opportunity to join a forward-thinking business within the coffee industry, offering autonomy, variety, and exposure to a wide range of premium equipment and customer environments. You’ll work across some of London’s busiest commercial locations, combining technical expertise with customer interaction in a fast-paced and rewarding field role. ✅ Apply Today If you’re an experienced Coffee Machine Engineer looking for your next opportunity within a supportive and growing business, we’d love to hear from you. Join a company where your technical expertise genuinely makes a difference every single day