Senior Technical Program Manager (f/m/d)

About the opportunity

We are looking for a highly skilled Senior Technical Program Manager (f/m/d) to lead large, cross-team programs and drive alignment across engineering, product, and business stakeholders within the Product Development (“ProdDev”) organization.

As a Senior Technical Program Manager (f/m/d), you will own one or more strategic programs that span multiple teams and functions. This role demands strong ownership; you'll be responsible for driving decisions to closure, ensuring follow-through, identifying risks early, and course correcting when programs fall behind.
You will be accountable for program structure, execution, communication, and outcomes, bringing stability and continuity across long-running initiatives. Success in this role requires exceptional stakeholder management, the ability to influence without authority, and a strong grasp of program management fundamentals applied at scale.
While technical fluency is important, your primary value will come from driving alignment, surfacing risks early, managing dependencies, and enabling teams to deliver effectively together.

This role is ideal for a Technical Program Manager (f/m/d) who excels at orchestrating complex, multi-team initiatives , managing senior stakeholders, and providing clarity, structure, and momentum in environments with ambiguity and competing priorities

What to expect?

• Lead end-to-end program management for complex, multi-team technical initiatives, from strategy and planning through execution and delivery
• Primary point of contact for senior stakeholders, accountable for ensuring clear communication, expectation management, and alignment across engineering, product, security, legal and other business functions
• Break down high-level strategic objectives into clear program plans, including scope, milestones, dependencies, risks, and success metrics
• Coordinate and align multiple teams with different roadmaps, priorities, and constraints toward shared outcomes
• Responsible for driving and closing alignment decisions between multiple teams with different roadmaps, priorities and constraints to ensure shared outcomes
• Proactively identify risks, trade-offs, and bottlenecks; drive decision-making and resolution by bringing the right stakeholders together at the right time
• Establish and maintain program governance, including operating rhythms, status reporting, KPIs, and executive-ready communications.
• Ensure transparency and accountability by maintaining accurate program artifacts in tools such as JIRA and Confluence
• Champion operational excellence, continuous improvement, and scalable program practices across the organization

What you need to be successful

• 7+ years of experience in Technical Program Management or a similar role with a strong track record of leading large, cross-functional, multi-team programs
• Demonstrated expertise in stakeholder management, including influencing senior leaders and aligning diverse groups with competing priorities
• You align stakeholders despite disagreement, push back when appropriate, and move decisions forward by clearly defining priorities and trade-offs
• Proven ability to operate effectively in ambiguous, fast-moving environments, bringing structure, clarity, and momentum
• Strong program management fundamentals, including dependency management, risk mitigation, roadmap alignment, and metrics-driven execution
• Solid technical fluency, with experience partnering closely with engineering teams (AI/ML, platforms, workflows, automations, analytics, or similar domains are a plus)
• Proficiency in program and project management methodologies (Agile, Scrum, Kanban, Waterfall)
• Excellent written and verbal communication skills, with the ability to stay clear and composed under pressure, navigate change, and communicate delivery risks effectively to executive audiences
• Hands-on experience with JIRA and familiarity with Confluence, Asana, Miro, or similar tools

Nice to have

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
• Experience in SaaS, cloud platforms, or AI-driven products
• PMP, PRINCE2, or Agile certifications
• Experience working with globally distributed teams and stakeholders across time zones

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time ! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

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