Insurance Claims Adjuster

Aviva
City of London, Greater London

Join the UK’s leading insurer as a Domestic Major Loss Adjuster, managing high-value domestic property claims from start to finish. Enjoy a competitive salary, up to 8% bonus, generous pension, company car, and other benefits. Work across Glasgow and various vacancies in the South of England.

Key Details

  • Pay: Competitive salary, up to 8% bonus, and generous pension
  • Hours: Full-time
  • Contract: Permanent
  • Location: Glasgow and various vacancies in the South of England

The Work

  • Manage high-value domestic property claims from instruction through to completion
  • Deliver exceptional customer outcomes and cost-effective resolutions
  • Work field-based, meeting customers face-to-face and guiding them through claims
  • Play a key role in delivering Aviva’s promise of being “With you today, for a better tomorrow.”

What You Need

  • Experience with high-value claims (ideally over £100,000)
  • Professional qualifications (Cert CII or CILA required)
  • Deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing
  • Knowledge of building practices and regulations for property reinstatements and tendering processes
  • Proven record of managing claims from cradle to grave with a focus on customer satisfaction

What You’ll Get

  • Competitive salary (depending on location, skills, experience, and qualifications)
  • Company car
  • Bonus opportunity – up to 8% of annual salary
  • Generous pension scheme – Aviva will contribute up to 14%
  • 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days
  • Aviva-funded Private Medical Benefit
  • Discounts on Aviva products and other retailers
  • Up to £1,200 of free Aviva shares per year through the Matching Share Plan and Save As You Earn scheme
  • Supportive policies including parental and carer’s leave
  • Flexible benefits to suit you, including sustainability options
  • 3 paid volunteering days to help others
  • Wellbeing support and tools

About the Employer

The company is a leading insurance provider, committed to being “With you today, for a better tomorrow.”

Apply online. If you require an alternative method of applying, please send an email with your details to the company.

Posted 2026-10-24

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