Senior Product Engineer - Insights
- Design and build scalable systems that power real-time insights across scheduling, inventory, and customer feedback - helping operators identify opportunities, reduce waste, and increase profitability.
- Develop intelligent tooling and embedded analytics that surface contextual insights within the platform, supporting users with timely, data-driven recommendations and decisions.
- Ship enhancements to our forecasting engine , increasing accuracy and transparency while improving UX to build operator trust in our AI predictions.
- Contribute to the evolution of our Insights platform , introducing new modules and capabilities to support dynamic pricing, cost management, and business performance tracking.
- Help build a self-serve analytics layer , empowering users to interact with their data, explore trends, and understand business performance without relying on external tools or support.
- Collaborate on our customer feedback module , enabling sentiment analysis and automation features that help brands maintain a strong online presence and improve customer experience.
- Work closely with cross-functional peers in Product, Design, and Engineering to ship fast, iterate based on real-world feedback, and maintain technical excellence as we scale.
- Full-Stack Technical Mastery: 8+ years of experience architecting and shipping production-grade systems across the stack. You demonstrate exceptional strength in the frontend and operate fluently across both. You shape how we build, not just what we build with.
- Strategic Systems Thinking & Design: You lead architectural decisions with a long-term lens, balancing scalability, maintainability, and pragmatism. You identify foundational gaps before they surface and design systems that enable multiple squads to move faster.
- Product & Customer Mindset: You consistently frame technical decisions in terms of customer outcomes. You elevate the product by proposing new approaches, identifying edge cases, and solving root problems that impact experience and performance.
- Extreme Ownership & Proactive Leadership: You drive progress without waiting for permission. You mentor, model, and guide your peers - unblocking others, levelling up codebases, and enabling focus across teams. Ambiguity energises you.
- Cross-Org Communication & Influence: You align across disciplines, functions, and levels. You write with clarity, propose with structure, and contribute to strong decision-making across the org - not just your squad.
- Scaling Culture & Technical Standards: You embed continuous learning, feedback, and best practice into how we build and work. You help define engineering norms, introduce process improvements, and role-model a high-bar, inclusive culture.
- We serve up impact with a side of profit We prioritise work that delivers real financial results for our restaurant partners.
- We prioritise speed of service We move fast, unblock quickly, and deliver with urgency.
- We act like owners We own problems, raise the bar, and build better every day.
- We win as a crew We grow stronger through feedback, collaboration, and shared wins.
- 40-minute Hiring Manager Interview
- Take-home task
- 2-hour review session with two members from our Engineering team
- 40-minute Culture Interview with a senior member from the team
- 30-minute Final Stage with our CEO
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