Admissions Officer

Job Description

Job Summary

The role’s primary duty is to manage the applications with the aim of contributing to achieve the School’s targets. The Admissions Officer will also manage on a daily basis admission processes of prospective and enrolled home students and international students when required. The jobholder will handle requests from online and offline channels, applying the required procedures, in order to optimise the effectiveness of the information up to enrolment. The incumbent will also support marketing activities, mainly in London, such as presentations to schools, open days, recruitment fairs, together with supporting any company events. Finally, they will be in regular contact with the finance office with the aim of verifying the payment status of enrolled students and will cooperate with the other departments as needed.

Key purpose of the role

• To provide students and agents with information and advice on the courses’ available at Istituto Marangoni London;
• To assess and process students’ applications via UCAS and other channels in a timely manner;
• To ensure that the correct procedures are followed paying particular attention to international students;
• To promptly report and escalate complicated cases to the Admissions Manager;
• To support students and agents throughout the whole application process;
• To support the end-to-end Admissions and administration procedures;
• To support the team with weekly reports preparation;
• To support student recruitment activities such as open days, fairs and presentations to Schools;
• To closely collaborate with Programme Leaders during the admission process;
• To keep all the platforms used updated;
• To achieve own targets and monitoring own performance;
• To work flexibly and support the department by undertaking appropriate duties as required.

Education and desirable skills

• Bachelor Degree
• Minimum 2 years of experience in similar roles within the higher education industry
• Knowledge of the UCAS application process end-to-end
• Understanding of the UK HE admissions process
• Knowledge and understanding of the UK education system and student’s recruitment market
• Knowledge and experience of the Clearing process
• Experienced in creating reports and database management
• Knowledge of Salesforce, Microsoft package and Mac system
• Excellent written and spoken knowledge of the English language. Any other foreign language knowledge is a plus
• Personal skills: ability to work under pressure, flexibility to travel, teamwork skills, commercial approach, organisation and attention to details
• Experience in working with target and to monitoring own performance