Head of Wholesales Products (Hiring Immediately)

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Job reference 336122
Head of Wholesales Products
Competitive salay plus £5500 (£5000 cash alt paid as £416.67 per month) Car allowance plus Healthcare, 18% annual bonus potential with 27.5 days annual leave, plus bank holidays, increasing to 30 days after 10 years service and a company pension scheme with highly competitive contribution rates
Permanent, Full time

Office 3 days per week

Join Royal Mail as the strategic lead shaping our Wholesale letters product portfolio. You will define the long term product vision, guide product development from concept to launch, and ensure our offerings meet customer needs while driving commercial performance in a rapidly evolving market.

About the Role

• Lead monitoring and review of Wholesale letter services to ensure future fit design and optimal contribution.
• Own the end to end pricing process, from strategy input to deployment.
• Analyse market and customer behaviour to refine product and pricing decisions.
• Identify product development opportunities aligned with operational capabilities.
• Lead engagement with Wholesale customers and the wider letters industry.
• Own the Wholesale price plan monitoring process.
• Represent Commercial Letters across regulation, legal, technology, and operations.
• Accountable for Mailmark product specifications and industry aligned efficiency.
• Drive new revenue growth through Royal Mail incentives portfolio.

About You

• Experience of product strategy, roadmaps, and end‑to‑end delivery.
• Proven leadership skills with experience guiding product managers or cross functional teams.
• Strong commercial acumen and negotiation capability.
• Data driven decision maker able to interpret market trends and customer insight.
• Able to influence senior stakeholders across diverse functions.
• Minimum five years in product management, product leadership or equivalent.
• Experience of working with blue chip customers in regulated industries highly desirable
• Track record of delivering improved revenue, customer experience, or operational efficiency.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group , we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: 22nd May 2026. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

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