Junior Data Engineer
- Own day-to-day production support for the Azure data platform.
- Monitor and manage the Data Support inbox, ensuring requests are acknowledged and prioritised appropriately.
- Log, track and manage incidents and requests through Azure DevOps.
- Investigate and resolve Azure SQL Database issues including failed jobs, performance bottlenecks, data quality concerns and access requests.
- Monitor, troubleshoot and rerun Azure Data Factory (ADF) pipelines where required.
- Diagnose pipeline dependency issues and implement preventative fixes.
- Perform root cause analysis on recurring incidents and recommend improvements.
- Support Microsoft Fabric and Power BI reporting solutions, tracing issues through source systems and data pipelines.
- Work closely with business stakeholders, providing regular updates during incidents and explaining technical issues in a clear, non-technical manner.
- Collaborate with wider Data and Technology teams on releases, platform changes and escalations.
- Contribute to continuous improvements in monitoring, alerting, documentation and support processes.
- Help maintain platform reliability, data quality and operational efficiency.
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