Sales Manager

🚀 Ready to Take Your Sales Management Career to the Next Level? Join Usay Compare as our Sales Manager!

Location : Remote
Salary: To be discussed during the interview process
Job Type : Full-time/Permanent

At Usay Compare, we’re the UK’s leading comparison service for Health and Protection Insurance. We simplify the process of finding the best policies, offering expert advice and unbeatable service. With offices across the UK and a vibrant, supportive culture, we’re growing fast—and we want you to grow with us.

What We Offer:

• 💸 Uncapped commission with realistic OTE of £70,000–£100,000+
• 🎯 Regular bonuses and performance incentives
• 🏖️ 26 days holiday + bank holidays, increasing to 28 days after 2 years’ service
• ➕ Option to buy up to 5 extra days of annual leave
• 🛡️ Income Protection & Life Assurance
• 🏥 Subsidised Private Health Insurance
• 💰 Employer Pension Contributions
• 👶 Enhanced Maternity & Paternity Leave
• 💉 Annual Flu Vaccine, Aviva Wellbeing App & Digital GP access
• 🎁 Corporate Perks: Discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work scheme, financial wellbeing sessions, and much more!
• 🤝 A supportive, friendly, and fun working culture where your success is celebrated
• 📚 Comprehensive in-house training and continuous development

About the Role: We are seeking a dynamic and results-driven Sales Manager to lead and oversee a designated Sales Team in achieving key corporate objectives and sales targets. This role requires a strong focus on performance management, team development, and strategic reporting. The successful candidate will be responsible for driving sales success, ensuring operational excellence, and delivering regular insights on team performance to support business growth.

Key Responsibilities:

Team Leadership & Performance

• Understand and implement FCA regulatory expectations.
• Hold daily 15-minute pre-shift briefs covering performance, updates, and goals.
• Set clear monthly targets; display on performance boards and test agent understanding.
• Motivate team with regular engagement and budget-aligned incentives.
• Deliver QA feedback and retrain underperforming agents.
• Coach agents weekly (15 hours), track follow-up actions, and document sessions.
• Manage team behaviours and set clear expectations.
• Ensure monthly team targets are met; implement action plans if not.

Operational Oversight

• Monitor agent activity, breaks, and lunches.
• Manage holiday requests using staffing tools; liaise with HR as needed.
• Oversee absence and shift management, update HR system in real time.
• Conduct return-to-work 1:1s and record on correct forms; communicate with HR.

Support & Development

• Resolve daily queries to maximise phone time and sales efficiency.
• Manage system changes (leads, sources, client file access).
• Hold weekly/monthly agent reviews with action plans.
• Run weekly team meetings, record and update outcomes.

Compliance & Quality

• Spot-check data handling and client file updates.
• Coach agents on errors and follow up on agreed actions.

Recruitment & Other Duties

• Assist with the recruitment process, interviews and recruitment days.
• Carry out any other tasks to support business success.

What We’re Looking For:

Skills, Knowledge and Experience

• ✅ Previous experience working within a FCA regulated role is preferred.
• ✅ Educated to degree level/relevant Sales Management experience.
• ✅ Excellent interpersonal skills, including questioning and listening at all times.
• ✅ Demonstrate confident and effective telephone skills.
• ✅ Excellent communicator across all levels.
• ✅ Strong problem solving and continuous improvement experience.
• ✅ Strong commercial awareness and ability to operate at a strategic level.
• ✅ Detailed understanding of the regulatory requirements and standards.

Behaviours

• ✅ Consistently leads by example and acts with integrity, impartiality and independence.
• ✅ Demonstrates the ability to analyse and understand data and information quickly.
• ✅ Uses information, insights and knowledge in a structured way to identify options and make recommendations.
• ✅ Works effectively and inclusively with a range of people.
• ✅ Demonstrates determination, resourcefulness and purpose to deliver the best results for the organisation.

#USAY

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.