Student Accommodation Administrator

Student Accommodation Administrator
Ref. 50072880

Salary
£32,185 per annum (Incl.LWA)

Department/School
Residential Services, Student and Academic Services

Location
Central London and Harrow

This position is fixed term for 12 weeks, full time, working 35 hours per week.

The University of Westminster is a vibrant learning environment – fostering innovation and creativity inspired by research and informed by practice, with a record of research and teaching achievements spanning more than 175 years. Our accommodation offers students a comfortable and safe environment to live in, a home from home experience supporting students whilst studying at the University. Our University-owned student accommodation is located in Central London and Harrow with around 804 student bedrooms and our partnership relationships with other accommodation providers in London offers up to a further 686 spaces.

We are looking to recruit an administrator to work within our Student Accommodation office supporting our students with residential accommodation options. The postholder will respond to enquiries in person/telephone, process housing applications within our own and nominated partner accommodation and referral partners. The role will also include working with various computer packages, assisting with student refunds, including StarRez and Agresso. You will have an enthusiastic and innovative approach, combined with tact, discretion, and the ability to deal professionally and empathetically with a range of students, clients, external partners and landlords.

This post is set up as an opportunity for graduates of the University of Westminster, and on that basis will be offered on a fixed term for 12 full weeks from the agreed starting date. This will be an opportunity to learn more about working in an administrative function and gain experience for future employment opportunities. As such, the role is ringfenced to graduates of the University of Westminster only.?

This is a varied and challenging role which will involve liaising with a wide range of clients and stakeholders. You will have a good educational background, with A Level or equivalent qualifications, with previous administrative experience in a similar environment, preferably in a customer service and administration role. Good communication skills and the ability to work in a team, prioritise your own workload and work well under pressure are essential.

For further information and to apply for this post, please click apply and you will be redirected to our website.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: 10 October 2025

Interviews are likely to be held on: w/c 13 October 2025

Administrative contact (for queries only): [email protected]