Junior Chef De Partie - Brentford

Job Details

Junior Chef De Partie - Brentford

Junior Chef De Partie - Brentford

32,000

Overall Purpose of the Role

To create "The Levy Difference" with food production and service that exceeds the guests' expectations through effective management

To provide strong supervision while delivering and managing the kitchen operation, whilst controlling procedures and costs

Ensure the smooth planning and delivery of a first-class catering product to our clients and customers, ensuring that performance standards are achieved through the use of Levy Signatures guidelines

To demonstrate full alignment to our Levy UK vision and values by creating and living the Levy difference through delivering Legendary Experiences and Powerful Partnerships

Key Accountabilities

Operations

Acknowledge and act upon individual customer needs whilst observing service standards

Deal with all customer comments in a positive manner and take appropriate follow up action where required

Recognize potential complaint situations and take effective steps to avoid and/or resolve these situations

Have knowledge of catering products and be able to advise the customer in a professional and helpful manner

Share best practice across units and strive in the achievement of total customer satisfaction

Feedback to Head Chef

Monitor guest satisfaction results within your area of responsibility

Culinary

Deliver consistently against agreed standards

Establish and maintain quality and presentation standards for all menu content

Utilize Foodbuy procurement system for ordering and receiving of products and stock control

Take a structured approach to the management of the food production and service

Demonstrate innovation in all areas of our operation

Take pride in your business and share agreed standards with other venues

People

Assist in the running of the food offer for all areas

Be responsible for managing a large and diverse team of variable hourly chefs and kitchen porters

Actively communicate with team members to build positive team morale and actively offer support and guidance as necessary

Assist the Head chef with managing the performance of the casual workforce and culinary team

Help any new individuals to settle in and carry out required training as necessary and in conjunction with the team

Reduction in labour turnover and increase in team engagement, measured by number of staff cancellations / no shows, as well as increased levels of staff retention

Health and Safety

Maintain compliance and lead a health & safety culture

Work with the onsite HSE champion to ensure that Silver and Gold HSE standards are delivered and maintained in your area of business

Personally, demonstrate that you take responsibility for your own health and safety and that of others

Report promptly any food hazards to the Head Chef or Health & Safety Coordinator

Ensure that the Company Health & Safety and Food Safety Policies are adhered to at all times within their own area of control

Achievement of Silver and Gold HSE standards

Compliance with all Working Safely training

Where applicable produce a unit risk assessment in relation to food production and demonstrate traceability of staff training

Ensure all potential hazards reported promptly to the Head Chef

Assist Head Chef with Natasha's Law compliance, allergen documentation and reporting for both match day and non-match day business

Client

Actively maintain day-to-day contact with key client contacts to establish strong working relationships

Interact effectively across a diverse client base both direct and third party, managing relationships and liaise with representatives

Support the Head Chef to meet the needs of clients and deliver a first-class catering offer to clients and guests

Support in the production of culinary updates for General Manager and / or client

Positive feedback from clients

Performance Metrics/Measurements

Attainment of specific KPI's as issued by the Head Chef

Benefits

• Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme.
• Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia.
• Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid.
• Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby's 1st birthday, and a holiday purchase scheme.
• Career & Financial Support - Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products.

Who are Levy?

Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.

Why Join Us?

At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.

We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.