Test Manager

Our mission and values

Our Purpose

heylo helps aspiring homeowners and renters find a place to call home

Our Mission

Passion for the highest quality service to more and more customers, dedication to working in partnership with housing suppliers successfully and commitment to acting with integrity

Our Vision

To be a leading privately owned residential provider in the UK with a reputation as the most respected and customer-centric

Job Title: Testing Manager

Department: Heylo COO

Location: Leeds/London

Reporting to: Implementation Director

Direct reports:

Role Purpose

Heylo appreciate that testing is important because of the impact of untested or underperforming applications and systems can have on our customers, employees and company. heylo is a growing company and is searching for experienced candidates for the position of test manager. If you are looking for an exciting place to work, please take a look at the list of responsibilities below.

Key Responsibilities and Accountabilities

• Definition and development of testing practices
• You will have broad experience across the testing lifecycle, creating Test Strategies, plans and scripts for each phase (SIT, UAT, OAT, Performance, Security). Solid track record of designing and analysing formal test metrics
• Ensuring the project team have the right processes and tooling to complete the job
• Managing the project team from a testing perspective
• Effectively follow the software/ implementation development life cycle
• Communicate effectively with Senior Business users, Development and Managers
• Having full responsibility for defining the testing strategy, monitoring and ensuring compliance across the project lifecycle function
• Utilising your own experience and judgement to ensure testing strategy meets business needs
• Test Risk and Issue elicitation and escalation
• Understanding of Shared Ownership and its processes
• Provide testing consultancy for internal stakeholders
• Verbal and written communication skills
• Ability to manage own workload

Person Specification Capabilities and Experience

The candidate will have:

• Engagement with stakeholders at all levels
• Identifies testing risks both within and across projects and provides testing solutions /processes to mitigate the risks
• Working within multiple methodologies e.g. Agile, Waterfall
• Personable, confident and hardworking, with excellent organisational and communication skills
• Financial Services
• Shared Ownership Housing (desirable)

The candidate will be able to:

• Demonstrate project experience, with a good knowledge of some the following applications, Zoho, MRI modules, Fixflo
• Can operate in a fast paced and challenging environment
• Confident in working with 3rd party suppliers
• Will have broad experience across the testing lifecycle, creating Test Strategies, plans and scripts for each phase (SIT, UAT, OAT, Performance, Security). Solid track record of designing and analysing formal test metrics

Standard Responsibilities

• Adopt and comply with Heylo values, policies and procedures, and regulatory frameworks.

No role profile can cover every issue that may arise within the post at various times.

The postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. Duties may be changed, after discussion, to suit the operational requirements of heylo.

Organisational Competencies

We want to make Heylo a great place to work and a great organisation that really delivers for its customers. Our values guide how we work, every day. Everyone within the organisation is expected to demonstrate the following:

Innovation – We will always be striving to improve the quality of our execution to improve our service to our customers and our returns for our business.

Results focused – We enjoy providing affordable housing for highly satisfied customers leading to dynamic growth and sustainable profitability for our business.

Collaboration – We work together as a team and communicate effectively with our partners, customers and stakeholders.

Integrity – We will act with honesty and aim to meet the highest ethical standards in our dealings with our colleagues, customers and stakeholders and in full compliance with our regulatory obligations.

Respect – We support each other and value the contribution and ideas of others.

Salary and benefits

Salary: Subject to candidates, qualifications and experience

Hours of work: Full-time 39 hours per week with the ability to work up to 60 days a year home working. In this role, we expect there to be a degree of travel and flexibility, with some evening and weekend working as necessary.

Holiday: 25 days a year plus English Bank Holidays

For full details of the benefits we offer, see here

Who are Heylo?

Our Purpose - Heylo helps aspiring homeowners and renters find a place to call home

Our Mission - Passion for the highest quality service to more and more customers, dedication to working in partnership with housing suppliers successfully and commitment to acting with integrity

Our Vision - To be a leading privately owned residential provider in the UK with a reputation as the most respected and customer-centric