Retail Analytics Manager

Role overview:

Waterloo - Hybrid Working
Full Time
Permanent
Grade 4

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The role of a Analytics Manager (Test & Learn) sits within our Data team. Playing a key part in shaping the strategic direction within the customer, product and market strategy of the business, the Analytics Manager (Test & Learn) will play a leading role in the development of the Currys customer propositions, services, ways of shopping and experiences by delivering objective measurements of trials and recommending actions on the back of them

Role overview:

As part of this role, you'll be responsible fo r:

• Drive and maintain T&L governance across Currys, ensuring cross-functional collaboration and engaging with senior leadership to advocate for Test & Learn culture
• Establish and maintain a structured library of the design and results of trials completed in the past to facilitate the ongoing learning process, ensuring insights are leveraged to inform the future testing strategies
• Provide leadership in ensuring a well-defined process for triaging and scheduling upcoming trials maximise business impact, ensuring test groups are effectively structured for accurate evaluation
• Monitor post-trial evolution of each project to guide strategic decision-making (e.g. whether it is used to obtain investment for a roll out in the future, whether it is being rolled out, etc.)
• Ensure thorough monitoring of completed projects and establish a structured approach to planning future trials, aligning trials with key business priorities
• Assess and refine existing T&L methodologies to enhance the efficiency and effectiveness
• Provide thought leadership in strategic interpretation of trial results and translating insights into clear and actionable recommendations that drive business decisions
• Create ongoing and strategic insight decks that convey test results, conclusions and actionable strategic recommendations.

The role will involve working closely with Retail Operations, Marketing, Space Planning, HR, Property, Supply Chain, CRM, ecommerce and many other functions. The Analytics Manager will be an ambassador of strong ethos of objectivity and the ongoing organisational learning by running robust T&L practices, ensuring that the library of past trials is accurate and being maintained, trials are prioritised and measured objectively.

You will need:

• Strong commercial acumen with ability to align Test & Learn initiatives to strategic business objectives
• Ability to assess complex business challenges and translate insights into clear strategic recommendations
• Proven ability to engage and influence stakeholders across multiple levels and functions
• Exceptional communication skills, with the ability to craft compelling narratives that influence business stakeholders
• Ability to leverage data-driven insights from multiple sources to inform business decisions, ensuring tests yield practical and actionable recommendations
• Ability to lead and influence test design and experimentation strategies in the retail environment.
• Self-starter with initiative, drive and tenacity
• Good organisational and time management skills
• Retail Operations
• Consumer Products
• Commercial Strategy & Business Insights
• Decision-support & business experimentation

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Company bonus
• Pension
• Private Medical

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we'll do our best to help.