Family Assistant/House Manager

Live-in Family Assistant / House Manager
Location : Hampstead, London
Working days : Tuesday - Saturday
Accommodation : Live-in double ensuite bedroom, with separate kitchenette
Hours: Flexible dependent on daily duties/ schedule
Salary expectation : £55,000+ (please present salary expectation)

Our UHNW clients, based in Hampstead, are seeking a Live-in Family Assistant with House Manager duties. This Tuesday – Saturday role requires flexibility and a proactive approach, and would be the perfect stepping stone into a House Manager role.

Housekeeping & Estate Maintenance

• Maintain and present all rooms and communal areas to a high standard
• Full laundry and wardrobe care, including dry-cleaning and occasional hand-washing
• Assist with packing and unpacking for travel
• Manage household supplies through stock control and purchasing
• Coordinate scheduled deep cleans when the family is away
• Book and liaise with external service providers (eg, window cleaners, upholstery specialists)
• Carry out ad-hoc estate tasks, including outdoor cleaning and maintenance

Childcare Support

• Provide twice-weekly school drop-offs and pick-ups
• Deliver Saturday childcare, including transporting to horse-riding lessons
• Offer homework support in the absence of the Nanny
• Liaise with the children’s schools and attend appointments (medical, extracurricular)
• Provide transportation to various activities, including short- and long-distance trips

Household Management

• Support the Chef during dinner parties (6+ guests); oversee table setup and clear down
• Assist with recruiting and training new household staff
• Manage household correspondence, including post sorting, returns, and procurement
• Develop and supervise staff rotas; manage annual leave requests and tracking
• Organise bookings for restaurants, cinema/theatre, hair appointments, medical visits, etc
• Maintain and coordinate the family diary, ensuring all staff are informed
• Oversee operations at the Norfolk property: coordinate with onsite staff and the Property Manager
• Travel to Norfolk 3–4 times per year to prepare the property ahead of visits and close it down afterward
• Process and pay household invoices in a timely manner

Candidate requirements

• Prior experience in a similar live-in role within a high-end private household
• Impeccable attention to detail and organisational skills
• Driver essential
• Previous Nanny / childcare experience
• Trustworthy, discreet, and professional at all times
• Preferably fluent in English
• Valid right to work in the UK and DBS check required