Lead Product Designer

About Us

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

The role

FDJ United has brought together 9 of Europe's most successful online gambling brands – forming one of the largest online gambling companies in the world. We offer 27 million customers a great form of digital entertainment, fine-tuned to present an unforgettable experience in a safe and fair environment every day.

You'll be part of a cross-functional team of UX professionals from varying backgrounds that work to create industry-leading experiences across all our channels. We in the UX department play a crucial role in driving a customer-first approach, where we strive to exceed our customer, regulator, and commercial expectations.

As a Lead Product Designer aligned to the Payments Product area, you will be responsible for leading a small group of UX practitioners to efficiently understand, solve and iterate on business and customer problems. You will work closely with a wider team and business stakeholders whilst ensuring work is delivered in-line with our design process, on time and too standard.

Key responsibilities

• Build, grow and nurture strong relationships with the teams around you
• Lead the creation of high-quality, engaging multi-channel design solutions for our experiences, example outputs include; sitemaps, user flows, wireframes, visual and interaction designs as well as interactive prototypes
• Organise and coordinate insight and data gathering to support team priorities
• Ensure team balance short term needs whilst iterating towards longer term experience goals and visions
• Work with others to to leverage individual strengths, knowledge and capabilities to deliver a rounded solution
• Lead, organise and collaborate closely with a small team of Product Design and UX practitioners to clearly understand, define and solve experience specific problems
• Help manage Product Design resource and projects to ensure timely delivery of business prioritised increments
• Support team working practises by aligning to, and getting the most value from, our design process
• Actively make design decisions, both individually and as part of a virtual team
• Govern wider UX standards, design system usage and best practise application to ensure team output is well thought through, high quality, scalable and insight driven.
• Work closely with other Leads, Managers and peers to ensure an inclusive approach to delivering a world class experience
• Work with UX managers to to improve quality level, understanding and skillset of the teams you work within
• Deeply understand our business to ensure Product Design is effective at delivering against strategic top line objectives
• Collaborate and continuously work towards improving the efficiency of the design process
• Monitor and share knowledge on emerging technologies, trends within UX and the gambling industry
• Ensure that you adhere to the Governance, Risk & Compliance (GRC) obligations for your role.
• Identify and raise any non-compliance incidents promptly to your line manager.
• Challenge processes, policies and projects that will negatively impact compliance within the Group.
• Complete all mandatory compliance training assigned to you.
• Reach out to the Compliance Teams if unsure of any of your compliance obligations or the requirements are unclear.

Skills and experience required

• Experience leading a creative team to deliver against specific key objectives
• Expert in the practice and application of user centred design, UX best practise and design principles
• Exceptional cross-functional collaboration skills
• Experience working within and guiding high performing design teams
• Expert with UX tools and their correct application (e.g. Figma, Sketch, Axure, Principal etc.)
• Experience delivering a multi-brand, multi-product and / or multi-channel product
• Worked extensively to deliver within the requirements of Design Systems, Style guides and Brand guidelines
• Confident running UX / Design workshops
• In depth knowledge of agile methodologies and working practises
• Attentive to detail, from basic admin through to design output
• Experience working closely with senior business stakeholders
• Ability to understand short term decisions with a clear view of long-term direction
• A detailed understanding of business and commercial objectives

Behavioural expectations

• Energetic and friendly, with a strong desire to work with and lead people
• Mentor and guide more junior members of the team
• Desire to learn from peers, regardless of level or discipline
• Take a positive and respectful approach to working with others
• Foster positive relationships with those outside of UX
• Embrace opinions but lead with collaboration
• Be prepared to fill in gaps
• Willing to continually improve work through giving and receiving feedback
• Be an ambassador for UX

Our Way Of Working

Our world is hybrid.

A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.

Application Process

We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.