People & Market Insights Lead

Job Description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

We are seeking a dynamic and innovative commercially focused professional to drive Gallagher's growth through content creation, pipeline generation and strategic collaboration. This role will focus on leveraging all platforms to build proposition awareness, generate leads, and foster meaningful relationships with key technology partners and industry communities. The ideal candidate will also represent Gallagher’s core product set at key industry events, create compelling client-facing collateral, and facilitate workshops and roundtables to strengthen client relationships and drive business growth.

We are looking for a dynamic and innovative individual to join our team, driving digital engagement and growth. In this role, you will have the opportunity to make a real impact by shaping our digital strategy, creating meaningful connections, and positioning Gallagher as a leader in the industry.

• Develop and implement a forward-thinking social media strategy to drive lead generation and business growth.
• Build and maintain a strong and engaging social media presence across platforms that resonate with our diverse audiences.
• Create and share compelling, audience-focused content that showcases Gallagher’s solutions and value.
• Identify growth opportunities through data-driven social media campaigns aligned with market trends.
• Partner with the marketing team to design impactful campaigns, sharing performance insights and business outcomes with leadership.

• Craft engaging and inclusive content tailored to Gallagher’s Ideal Customer Profile (ICP) and buyer personas.
• Foster and grow online communities to enhance brand visibility and build meaningful relationships.
• Collaborate with strategic partners to co-create content and drive joint lead generation initiatives.
• Launch and manage a customer advocacy programme, including case studies, testimonials, and success stories.
• Represent Gallagher at industry events, webinars, and online forums to strengthen our brand presence.

• Position Gallagher as a trusted authority in employee experience, organisational performance, and people strategies through impactful thought leadership.
• Support executive LinkedIn strategies, including ghostwriting and amplifying content.
• Share research, insights, and perspectives to establish Gallagher as an industry leader.
• Align social media efforts with broader event strategies and speaking engagements in collaboration with the marketing team.
• Drive demand and shorten sales cycles through innovative and creative social media campaigns.

• Confidently communicate Gallagher’s solutions, tailoring messaging to meet the needs of diverse audiences.
• Represent Gallagher at key industry events, conferences, and webinars, showcasing our expertise and solutions.
• Design visually engaging and impactful client presentations that align with Gallagher’s brand and messaging.
• Facilitate workshops, roundtables, and discussions to strengthen client relationships, gather insights, and identify growth opportunities.
• Act as a trusted advisor to clients, offering tailored solutions that address their unique challenges and goals.

• Partner with the marketing team to align social media strategies with broader go-to-market campaigns.
• Share insights from social media interactions to help refine Gallagher’s products and services.
• Support sales enablement by driving qualified leads into the sales pipeline through targeted social media efforts.
• Monitor and report on social media performance metrics, highlighting their impact on sales and business growth.

• Demonstrated experience in sales and marketing, with a strong emphasis on engagement and lead generation.
• Proven expertise in designing and managing impactful social media campaigns across various platforms and digital channels.
• Strong content creation abilities, including exceptional writing, storytelling, and visual content development skills.
• Outstanding presentation skills, with the confidence to represent Gallagher and speak about our core solutions at industry events and client meetings.
• Experience in developing engaging client-facing materials and facilitating workshops, roundtables, or collaborative discussions.
• A proven ability to build and nurture relationships with partners, clients, and industry thought leaders.
• A strategic mindset with a data-driven approach to analysing campaign performance and identifying opportunities for optimisation.
• Excellent collaboration and interpersonal skills, with the ability to work effectively across marketing, sales, and leadership teams.
• A strong understanding of market trends and insights, with the ability to identify and act on growth opportunities

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.