Education Welfare Officer

London Borough of Hillingdon
Uxbridge, Greater London


Job Category : Education (qualified)
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.29

The Education Welfare Officer will manage a caseload where the prevailing issue is nonparticipation in education but may also include working with:

  • higher need families with complex and multiple difficulties involved in or at risk of being involved in crime, antisocial behaviour, disengagement with education and risk of homelessness or edge of care; and
  • Lower need families experiencing difficulties that are likely to become more complex and entrenched without a brief solution focused intervention.

Demand for support will come from a number of sources including schools and Academies who have identified school attendance concerns.

The Education Welfare Officer will:

  • develop, implement and review evidence based intervention plans based on assessed needs, which address areas of concern with a focus on matters impacting on a child or a young person’s participation in EET whilst promoting problems solving skills/strategies within the family. Plans may be for the family as a whole or specific to individual members.
  • develop, implement and review Attendance Plans for pupils within the context of the early help assessment and team around the family methodology.
  • be persistent in the engagement of families or individuals who may be resistant by using assertive, creative and practical engagement strategies.
  • provide guidance, advice and training to parents on child and adolescent development, managing conflict and challenging behaviour and on the EET opportunities and pathways, where required.
  • work and maintain effective communications with partner agencies and support family members in accessing and engaging with universal and targeted services as required.
  • attend case conferences, statutory reviews, court and other meetings as required.
  • maintain timely and concise electronic case records and written reports that evidence the work undertaken and the progress achieved.
  • participate in Truancy Sweeps with team members and Metropolitan Police partners.
  • support and challenge school and academy practices with regard to pupils being removed from roll.
  • act as Keyworker (Participation) duty office as required.

STATUTORY or ROLE SPECIFIC REQUIREMENTS
Full UK driving licence and use of own vehicle with business insurance

To attend meetings within schools, conduct home visits, attend Children’s Social Care meeting such as case conferences and be present in Court as a witness where necessary
EXPERIENCE
At least two years experience of working in an Education Welfare, Inclusion or similar role

Experience of working with schools, Academies, FE and HE providers, training providers and employers in support of young people’s participation

Experience of maintaining accurate records on databases

Experience of working in a timely manner to tight deadlines to achieve SMART objectives

Posted 2025-07-30

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