Casual Banqueting Associate - Sheraton Grand London Park Lane

We are hiring for a Casual Banqueting Associate

Based at The Sheraton Grand London Park Lane Hotel – A Grand Experience Crafted in Mayfair.

Rewards for work… Benefits for your lifestyle

• Part of Marriott International, the largest hospitality brand in the world – offering outstanding career progression and global opportunities.
• World-class training and development programmes designed to help you grow your skills and career.
• Work alongside talented, award-winning hospitality professionals.
• Discounted room nights and food & beverage across Marriott hotels worldwide.
• Complimentary laundry and free meals on duty.
• Access to a wide range of flexible benefits to support your wellbeing.
• Eligible for Service Charge.

Your place of work, what to expect

Located within the iconic Sheraton Grand London Park Lane in the heart of Mayfair, our Banqueting team is responsible for delivering exceptional experiences across a diverse range of events, including weddings, conferences, meetings, gala dinners and private celebrations. Set within one of London's most prestigious venues, we pride ourselves on providing outstanding service, meticulous attention to detail and seamless event execution.

From intimate gatherings to large-scale functions, our team works together to create memorable occasions for guests from around the world. Every event is unique, offering the opportunity to work in a dynamic and fast-paced environment where no two days are the same.

As a Banqueting Associate, you will be part of a dedicated team committed to excellence, professionalism and genuine hospitality. If you enjoy working collaboratively, thrive under pressure and take pride in delivering exceptional service, this is an exciting opportunity to develop your career within a world-class hotel and events destination.

Your day to day

• Deliver professional, friendly and attentive service to guests across a variety of events and functions.
• Assist with the setup, service and breakdown of banqueting events, ensuring all spaces are prepared to the required standards.
• Serve food and beverages efficiently while maintaining high standards of presentation and guest care.
• Work closely with colleagues and other hotel departments to ensure events run smoothly and successfully.
• Respond promptly to guest requests and assist in creating a positive and memorable experience.
• Maintain excellent standards of cleanliness, organisation and professionalism across all event areas.
• Follow company policies, health and safety requirements, and operational procedures at all times.

Supporting our wider Food & Beverage operation

While primarily based in Banqueting, team members may also have opportunities to support other Food & Beverage outlets and events across the Sheraton Grand London Park Lane. This provides valuable exposure to a variety of service styles, guest experiences and luxury hospitality environments, helping you develop your skills within one of London's most prestigious hotels.

What we’re looking for

• A genuine passion for delivering intuitive, personalised service and creating memorable guest experiences.
• Exceptional attention to detail, with the ability to consistently uphold the highest standards of presentation and service delivery.
• Strong interpersonal and communication skills, with the confidence to engage with a diverse, high-end and discerning international clientele.
• Ability to anticipate guest needs, resolve requests proactively, and exceed expectations in a fast-paced luxury environment.

One to two years of experience in a luxury hospitality, fine dining, F&B, or high-end guest service environment is highly desirable.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.