Lead Family Support Worker

Reed
Croydon, Greater London
Lead Family Support Worker
  • Annual Salary: £170-£210 per day depending on experience
  • Location: Croydon
  • Job Type: Full-time

Join our dedicated team as a Lead Family Support Worker, where you will provide crucial support and mentorship to families experiencing both short and long-term challenges. This role is pivotal in empowering SEND children and their families to overcome various social and personal issues, enhancing their ability to thrive in challenging environments.

Day-to-day of the role:
  • Conduct initial assessments of family needs to plan and provide necessary support, preventing escalation of issues.
  • Regularly review caseloads through home and community visits, ensuring families are supported to progress and achieve desired outcomes.
  • Collaborate with social workers, colleagues, and multi-agency networks to evaluate needs and monitor progress.
  • Manage your own workload, including administration and diary commitments.
  • Assess and enhance parenting skills through practical activities, improving physical and emotional care capabilities.
  • Support children in their learning and development, ensuring consistent school attendance through outreach efforts.
  • Educate parents on various educational and play strategies, and provide practical home management tips.
  • Offer budgeting advice to help families manage household expenses effectively.
  • Coach, mentor, and motivate families, highlighting the benefits of engaging in relevant activities.
  • Maintain meticulous records of all interactions and ensure compliance with professional standards and legislation.
  • Provide support during family crises, such as a hospitalization, and attend court sessions when necessary.
Required Skills & Qualifications:
  • Proven experience in a similar role, ideally within a social services, health, or educational setting.
  • Strong ability to work independently and as part of a multi-disciplinary team.
  • Excellent communication and interpersonal skills, capable of working with diverse groups.
  • Knowledge of local service provisions for effective signposting and referrals.
  • Commitment to professional practice standards and relevant legislation, including safeguarding and confidentiality policies.
  • Ability to manage crises and maintain professionalism under pressure.
Benefits:
  • Competitive salary
  • Opportunities for professional development and training.
  • Supportive and inclusive work environment.
  • Comprehensive benefits package, reflecting the importance of our staff's well-being.

To apply for the Lead Family Support Worker position, please submit your CV and a cover letter detailing your relevant experience and why you are passionate about this role.

Posted 2025-08-21

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