Platform Manager

Platform Manager

Homebased with occasional national travel

Permanent, Full Time

Monday-Friday with occasional out of hours

£37,000-£40,000 + annual bonus

Unlock your potential:

Are you experienced in managing complex digital platforms across their full lifecycle? Do you enjoy working with cross-functional teams to deliver high-impact solutions?

We're looking for a Platform Manager to oversee the our patient service platforms for the NHS. You'll be responsible for working closely with external stakeholders to understand requirements and delegate workload with your internal team of Platform Analysts. This role is vital in ensuring we're delivering the roadmap to time and specification by supporting and guiding the team, and deal with escalations.

Part of Acacium Group, Xyla is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed.

Everyday you will…

• Act as the operational service owner for our Patient Service Platforms working closely with key stakeholders across the Group to ensure operational performance against agreed SLA and KPIs
• Support the delivery of technical roadmaps and plans for improving the effectiveness and efficiency of the Patient Service Platforms through improved stability, capacity management, quality and cost effectiveness
• Line manage a team of Platform Analysts, delegating workload and supporting development
• Build relationships and collaborate with our external customers to ensure we understand requirements and deliver an exceptional service

What's in it for you?
We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

• Dedication to developing you and your career- we can give you the tools, guidance you need to have a long, successful career with us
• Progression and development opportunities within a global business made up of over 20 different brands- there are no limits for you!
• Endless learning and development opportunities at your fingertips, including fully funded qualifications
• Gym Flex- discounted gym memberships, UK-wide
• Regular events and incentives
• Discounted Tastecard membership
• Reward portal, offering discounts on shops, restaurants and bars
• Free flu vaccinations
• Cycle to work scheme
• Life assurance, critical illness cover and private medical insurance
• Annual top performers award with £1000 voucher
• Remote working style
• Onsite gym, café and shop in our office with available parking spaces!

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you must have...

• Experience in platform or project management
• Excellent communication and stakeholder management skills
• Team management experience
• Technical experience within writing specifications, testing or providing 1st line support

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.