Sales Engineering, Senior Manager

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description:

As a Senior Manager of Sales Engineering, you will be responsible for selling into product and technical teams at communications service providers (CSPs), and you should have digital BSS experience. Your goal is to become a trusted technical advisor to our savvy customers.

RESPONSIBILITIES:

• Provide technical and solution leadership in all technical sales in the Americas
• Provide digital BSS focused sales support, including technically qualifying prospects, preparing technical proposals, responding to RFPs and RFIs
• Develop and maintain relationships with technical, BSS, IT, engineering leaders in the telecom domain
• Own and drive the technical sales strategy for the company’s DNO offerings (billing, charging, eSIM, etc.).
• Develop reusable solution frameworks and reference architectures for Tier 1 and Tier 2 operators.
• Collaborate with Product and Engineering teams to align roadmap and technical messaging with market needs.
• Work independently and proactively with minimal supervision
• Once a deal is closed help on-board the customer and hand-over to the account management and the delivery team
• Provide demos, proof of concepts (PoCs), and technical workshops tailored to customer needs.
• Delight your customers and drive customer references and case studies
• Work cross-functionally with LotusFlare Marketing, Product Management, Account Management and technical colleagues

REQUIREMENTS:

• 10 years experience in BSS supporting technical sales to VP-level executives of telecom operators 
• BSS Domain expertise - Strong technical background selling Software and BSS solutions
• Excellent understanding of mobile and broadband telecommunications operator IT and digital systems
• Ordering, activation, fulfillment, charging and billing, catalog and eSIM product experience
• Familiarity with public cloud hosting infrastructure, including AWS
• Experience in delivering against a plan in a fast-paced, multi-disciplinary, and often ambiguous environment
• Experience leading demos, POCs and sandbox environments
• Familiarity with telecom software standards including TMForum, Camara and GSMA
• Excellent presentation and communication skills 
• You are a digital savvy individual that knows the latest digital technologies and trends; you experiment and are open to integrating new digital technologies in everyday work
• Excellent English written and verbal communication skills
• Flexible to be able to work in global timezone as needed
• Some travel expected
• Able to work in the office on most days in LotusFlare’s Toronto office

Benefits:

• Competitive salary package.
• Paid lunch.
• Yearly bonus.
• Training and workshops.
• Truly flexible working hours.

About us:

At LotusFlare, we attract and keep amazing people by offering two key things:

Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

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If you require disability related accommodation to participate in the recruitment process, please advise the Human Resources Department as soon as possible. Accommodation may be provided in all steps of the hiring process.