Partner Services Manager

The Role

We are looking for a   Partner Services Manage r to provide best-in-class partner servicing and account management to our commercial partners.

In this exciting and fast paced role you'll drive the relationship with some of our most important commercial partners. We're looking for someone with second-to-none stakeholder management skills, who knows how to get the best out of a commercial partnership for both parties.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here .

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

• Proactive relationship management - you will be across day-to-day activity for a range of our external partners, with responsibility to collaborate in the development of the strategic activation plan
• Establish and maintain impactful partnerships - you'll be providing a dedicated and consistently high level of service to our partners, continually identifying areas of improvement
• Uphold operational excellence - you'll be overseeing the delivery of all contractual rights afforded to our partners
• Enhance our partnerships - you will be working with our partners to maximise the value of their rights and identify and deliver opportunities for them to activate their association with our club
• Champion team collaboration - you'll actively share information and best practices with other members of the partner services team
• Provide insightful data analysis - you will continuously track and deliver post-campaign evaluations on our partner’s activations
• Lead by example - you will consistently demonstrate the integrity and discretion required to be a reliable and trusted member of the team

What we are looking for

• Proven partner management background - you come with a track record in providing first-class account and project management on behalf of brands
• Passion for brand marketing - you have experience managing campaigns across traditional and new media channels (e.g. digital and social media)
• Champion best practice - you strive for a 'best-in-class' service while managing, planning and implementing partnership related activation programmes
• Dynamic communicator - you are confident in communicating with a broad range of internal and external stakeholders
• Courageous team player - you consistently demonstrate a highly professional and positive attitude to team members and other stakeholders
• Exceptional organisational skills - you're able to work cross-functionally and effectively manage multiple projects simultaneously
• Excellent attention to detail - you have an excellent eye for detail and ownership of what you do ensuring a high level of confidentiality and accountability

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010 , you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Our Commitment to Safeguarding

We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check.

Application Closing Date - Friday 18th July 2025

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Good luck!