Global Benefits & Wellbeing Lead

HISCOX
London

Job Type:

Permanent

Build a brilliant future with Hiscox

Global Employee Benefits & Wellbeing Lead

We are seeking a passionate and detail-oriented Benefits and Wellbeing Lead to join our global Reward team. The ideal candidate will be responsible for developing, implementing, managing and optimizing our benefits and wellness initiatives to support our employees' physical, mental, and financial well-being.

This role will be involved in the phased implementation of the Darwin flexible benefits platform across various countries over the next 2 years.

This role requires strong organizational and analytical skills, a customer-focused mindset, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

  • US Benefits Program Management: Own the end-to-end delivery of US benefits, including medical, dental, vision, STD/LTD, FSA dependent care, limited purpose and commuter plans, etc. Develop recommendations and implement innovative benefits strategies that enhance employee experience and align with company culture.

  • Global Benefits Program Management: Be involved in managing other benefit arrangements outside the US e.g. in Bermuda, Europe, for example managing the annual benefits open enrollment process.

  • Vendor Management: Own benefit and wellness vendor relationships. Closely partner with our global benefits broker, third party benefits administrator & tech provider, and wellness vendors on delivering a competitive benefits and wellness program and ensuring best in class customer service is being provided to our employees.

  • Benefit Design & Evaluation: Partner with internal and external benefit and wellness partners to recommend and evaluate global benefit and wellness program offerings. Implement targeted campaigns and initiatives based on themes identified.

  • Communication and Stakeholder Partnership : Own internal benefit and wellness related communications. Be a point of escalation for resolving and addressing benefit related queries. Work with internal stakeholders (HR, Procurement, Legal, Finance, etc.) for alignment and compliance as needed.

  • Benefit Plan Review : Be a subject matter expert on US benefits in particular and develop knowledge in other jurisdictions, demonstrating thought leadership and deep insight of best practice in local markets. Lead the evolution of benefits to ensure Hiscox is an employer of choice.

  • US compliance and reporting: Ensure organizational compliance with all relevant government regulations, including, but not limited to, ACA, ERISA reporting and disclosure requirements, FMLA, COBRA and HIPAA. Partner with the benefits broker to ensure plans are ERISA compliant, plan documents are up to date, and regulatory compliance filings, including the 5500, are completed accurately and on time.

Person Specification:

  • Minimum of 5-8 years of experience in US benefits and plan design across multiple geographies.

  • Commercially minded, committed and driven with a strong work ethic, willing to take personal responsibility and accountability for projects, dedicated to service excellence.

  • Flexible, resilient, ability to effectively prioritize and deliver workload in a fast-paced changing environment with competing priorities.

  • Strong change management, stakeholder management, partnering and influencing skills.

  • Effective communication skills with ability to convey information clearly and concisely, both verbally and in writing

  • Demonstrated ability to work collaboratively and effectively with remote teams.

  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

Hiscox Values:

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

  • Courage: Dare to take a risk

  • Ownership: Passionate, commercial and accountable

  • Integrity: Do the right thing, however hard

  • Connected: Together, build something better

  • Human: Clear, fair and inclusive

What Hiscox USA Offers:

  • Competitive salary and bonus (based on personal & company performance)

  • 401(k) with competitive company matching

  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

  • Company paid group term life, short- term disability and long-term disability coverage

  • 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days

  • Paid parental leave

  • 4 week paid sabbatical after every 5 years of service

  • Financial Adoption Assistance and Medical Travel Reimbursement Programs

  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

  • Company paid subscription to Headspace to support employees’ mental health and wellbeing

  • Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program

  • Dynamic, creative and values-driven culture

  • Modern and open office spaces, complimentary drinks

**Please note that this position is hybrid and requires two (2) days in our office weekly**

Salary range: $80-$100k

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

About Hiscox:

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox USA:

Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

#LI-RM1


Work with amazing people and be part of a unique culture

Posted 2026-05-03

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