Business Analyst

Location: Uxbridge, London, UK

Type of Employment: Full-time (5 Days on-site)

Key Responsibilities & Duties:

● Responsible for gathering and analyzing digital requirements across multiple functions, including overseas marketing, sales, after-sales, and related business areas.

● Create clear, concise, and accurate business process documentation based on discussions with key stakeholders. Participate in the end-to-end requirement management lifecycle, including requirement gathering, testing, account configuration, API integration, go-live, and documentation.

● Collaborate closely with business, product, and technical teams to ensure proposed solutions align with business needs and are implementable.

● Provide training and ongoing support to end-users to ensure effective system adoption and usage.

● Assist in conducting market research to stay updated on industry trends and competitors’ digital solutions.

● Perform other duties and tasks as assigned by line manager and senior management.

Qualifications & Requirements:

● Bachelor’s degree or above in Computer Science, Information Management, Marketing, Business Administration, or a related field preferred.

● Minimum 3 years of experience in business analysis, requirements analysis, or a related role. Experience in cross-functional collaboration or supporting overseas business is a plus.

● Familiar with business process mapping and documentation, with strong logical thinking and communication skills.

● Understanding of system development processes, with basic experience in API integration, testing, and user support.

● Strong learning agility and initiative, able to adapt quickly to business changes and new technologies.

● Proficient in written and spoken English. Chinese language proficiency is a strong plu s.